Sr IT EventOps Engineer

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contribute to our collective success. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. Your Career Palo Alto Networks is looking for a senior level Event Operations Engineer candidate with advanced technical experience supporting live and remote events by utilizing audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies such as digital video cameras, video switchers, audio mixers, wireless microphones, speakers, and HDMI connections to video monitors. This role will also involve post-production work, including video editing using Adobe Premiere Pro and similar software, to enhance the quality of our event recordings. The engineer will provide desktop support for both Mac and PC environments, and must demonstrate a high technical aptitude. Finally, the Sr IT Event Support Engineer must have extensive experience supporting c-level executives and other high-level managers. Your Impact Work collaboratively with c-level executives and their executive assistants. Work closely with event coordinators, producers, and other team members to ensure seamless event execution. Communicate effectively with clients and stakeholders, providing updates and addressing concerns. Demonstrate professionalism and tact when dealing with customers and partners. A/V Setup and Operation: Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors. Provide on-site and remote technical support during events. Monitor A/V systems throughout events, making real-time adjustments as necessary. Post-Production: Edit and enhance event recordings using Adobe Premiere Pro and similar software. Incorporate graphics, audio adjustments, and other elements to create polished videos. Your Experience Minimum of 3 years experience in related field (audio/visual services, videoconferencing, event production services or related systems). In-depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity. Experienced in video production equipment, formats & control rooms. Experienced with collaboration services e.g., Zoom, Webex, GotoMeeting, etc. Working knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc. Excellent written communication, organizational & multi-tasking skills. Must be able to work in a flexible environment. Digital media expertise with strong background and experience with various Apple/PC platforms. Post production experience with advanced editing tools (ie. Adobe Suite, QuickTime, Camtasia, etc). Ability to interface successfully with internal & external clients at multiple levels. Ability to travel to remote locations to setup AV equipment. Detail oriented. Excellent customer service skills. Must be a team player. Must be flexible and adaptable to changing schedules and conditions. The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. The offered compensation may also include restricted stock units and a bonus. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. We are committed to providing reasonable accommodations for all qualified individuals with a disability. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to legally protected characteristics.

#J-18808-Ljbffr