Data Entry Clerk

Compensation: 18-21/hr Must Haves: 4-5 years of relevant experience in a similar role can substitute for lack of degree Or minimum/internship experience with associate or bachelors degree Basic Excel skills for data entry and processing Ability to understand and apply return policies Attention to detail to validate serial numbers and product information Strong communication skills to interact with customers Plusses: Bachelors degree Experience working with shared inboxes and processing customer requests Day to Day: Responsible for reviewing and processing customer return requests that come into a shared inbox Validating that return requests are within the company's return policies Checking serial numbers and product information in the system Communicating with customers to approve, reject, or request additional information on return requests Entering approved return requests into the system Will work closely with returns reconciliation team to coordinate on any post-return issues or discrepancies