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JPS Health Network

Business Operations Analyst

JPS Health Network, Fort Worth, Texas, United States, 76102


Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performanceoutcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS? We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1.

Own it.

Everyone who wears the JPS badge contributes to our journey to excellence.2.

Seek joy.

Every day, every shift, we celebrate our patients, smile, and emphasize positivity.3.

Don't be a jerk.

Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org.To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.

Job Title:

Business Operations Analyst

Requisition Number:

req25440

Employment Type:

Full Time

Division:

Acclaim Administration

Compensation Type:

Salaried

Job Category:

Business / Professional

Hours Worked:

Location:

John Peter Smith Hospital

Shift Worked:

Job Description:

Job Description:

The Business Operations Analyst - Acclaim will assist the specified department with business and/oroperational support, define and develop operational performance measurements, and develop tools forconsistent report generation, management, and monitoring. The Business Operations Analyst - Acclaimwill manage and monitor the continuous process improvement and regulatory reporting. The datasources include, but are not limited to, Electronic Health Record (EHR), Health Network Databases,Business Intelligence, Health Network Financial Systems, and Quality and Compliance Systems.Essential Job Functions & Accountabilities:

• Creates comprehensive operational and financial models. This includes, but is not limited to,detailed impact assessments based on changes in market strategies, alternative pricingstructures, expansion of MD and support staffing, new clinical service line development andincentive compensation mechanisms.• Builds and maintains current operational reports for the Division and other stakeholders.• Prepares and analyzes financial, operational, and quality reports for the Division and otherstakeholders in a timely manner. Provides requested report information in required format anddiscusses results with requestor(s) as needed.• Compiles and manipulates data with the expectation of transforming into logical, defensible,presentable, and actionable information.• Acts as a resource for information and initiatives related to continuous quality improvement,including but not limited to network green belt projects and development.• Supports clinical and operational performance and continuous improvement through modeling,analytics and partner with leadership to provide optimal integration of business and clinicalprocesses.• Provides technical, database, and assessment support for program and/or contract management.• Creates and maintains protocols for reporting; QA process validation; facilitation of training; andthe transfer of knowledge to team members.• Summarizes and adapts information (e.g. financial, data, etc.) into graphs, pie charts, talkingpoints, and key conclusions, into formats easily understood by appropriate audiences.• Reviews data to include budgets for variance analysis and root cause analysis.• Reviews and analyzes cyclical and/or routine fiscal data and/or reports (e.g. comparativedepartmental budget reports) to determine actuals, using standards of measurement developed toevaluate fiscal performance. Collaborates with managers and/or leadership to explain anyvariances.• Reviews, analyzes, generates, and reports on a variety of data. Assists in tracking and trendingdata to include comparisons to benchmarks, pointing out anomalies, and/or using other analyticaltools; makes presentations to internal and external stakeholders; and finds opportunities to deliverhigh quality deliverables at a reasonable costs.• Manages Network projects to achieve project milestones and specified results to include assistingin the development and/or implementation of project evaluation tools. Provides status reports todepartment leaders• Collaborates with managers to assist with the interpretation and understanding of specifiedproject results.• Under Finance, collaborates with other Network departments to develop documents for servicesand/or programs provided by the division and/or department (e.g. Contracted Services, RFP's,RFI's, 1115 Waiver, etc.). Maintains documents and manages applicable service agreements(e.g. renewal periods).• Under Primary Care/Family Medicine, assists the Department Administrator, Senior PhysicianExecutive, the Vice-Chief, Department Medical Directors and all other faculty and providers (asneeded) in their roles to efficiently achieve work objectives, adherence to department budget andprocess improvement for the department.• Under Primary Care/Family Medicine, assists with the scheduling of providers at various cliniclocations.• Under Primary Care/Family Medicine, prepares, distributes, and maintains provider productivityreports.

Knowledge, Skills & Abilities:

• Knowledge of and skill in using Project Management methods and principles.• Knowledge of and skill in using Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint,Access).• Knowledge of process improvement initiatives.• Skill in producing and developing reports using Excel, Access, or similar data reporting software.• Skill in communicating effectively with all levels of employees.• Ability to deal effectively with people.• Ability to be alert and able to concentrate on many different items.• Ability to work independently and as a team member; possesses excellent listening, analytical,and time management and prioritization skills.• Ability to establish and maintain a professional relationship with physicians, supervisors, andother hospital staff.• Ability to summarize and adapt financial information into graphs, pie charts, talking points and keyconclusions.• Ability to work productively under stressful situations.• Ability to maintain a high level of confidentiality and professionalism in working with sensitive andpersonal information.• Visual acuity to read information from computer screens, forms and other printed materials andinformation.• Able to speak (enunciate) clearly in conversation and general communication.• Hearing ability for verbal communication/conversation/responses via telephone, telephonesystems, and face-to-face interactions.• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending,crouching, walking, kneeling and prolonged sitting.• Lifting and moving objects and equipment up to 25 lbs.• Able to meet physical demands of the job with assistive or adaptive devices or reasonableaccommodations.

Qualifications:

Required Qualifications:

• Bachelor's Degree in Business, Finance, Organizational Management, or a related field from anaccredited college or university.• 2 plus years of experience working as a Report Administrator, in Operations Data or as a ProjectCoordinator.• 2 plus years of experience with intermediate to advance report development using Excel, Accessor similar data reporting software to produce and generate simple to complex reports.

Preferred Qualifications:

• 1 plus years of experience with Electronic Health Record (EHR).

Location Address:1500 S. Main StreetFort Worth, Texas, 76104United States