RICEFW Technologies
Data and Applications Assistant - Intermediate - Rebate Program Coordinator
RICEFW Technologies, Providence, Rhode Island, us, 02912
Title:
Data and Applications AssistantAgency:
Rhode Island Office of Energy ResourcesLocation:
One Capitol Hill, Providence, RIHybrid schedule:
For discussion. Vehicle access required for meetings and events.Hours: NA
hours per week, Monday through FridaySupervision:
Reports to Administrator, Energy Efficiency Programs
General Statement of Duties:
The Data and Applications Assistant will play an integral role in helping to implement energy efficiency programs facilitated by the office including processing rebate application submissions, managing incoming calls and customer service inquiries, collecting and entering data in databases and maintaining accurate records of valuable information for the office's federal home energy rebate programs, Regional Greenhouse Gas Initiative programs, and other energy efficiency programs that may be implemented by the office in the future.
Responsibilities:Transfers data from online portal format to program spreadsheetPrepares source data for computer entry by compiling and sorting informationCreates and updates spreadsheets with program dataSorts and organizes data for reportingVerifies data accuracy and organizes program information for internal useProcesses application and account source documents by reviewing applicant documentsMaintains applicant confidentiality and protects operations by keeping information confidentialEngages with applicants and assists with basic rebate and application questionsData Entry Clerk Skills/Qualifications:
Organizational skillsAttention to detailCustomer service skillsComputer savvyNAityThoroughnessFlexibilityEducation and Experience Requirements:
Associate degree in a relevant field or comparable experienceFamiliarity using Microsoft Office Suite applicationsData entry experience or related office experienceCustomer service experience
Data and Applications AssistantAgency:
Rhode Island Office of Energy ResourcesLocation:
One Capitol Hill, Providence, RIHybrid schedule:
For discussion. Vehicle access required for meetings and events.Hours: NA
hours per week, Monday through FridaySupervision:
Reports to Administrator, Energy Efficiency Programs
General Statement of Duties:
The Data and Applications Assistant will play an integral role in helping to implement energy efficiency programs facilitated by the office including processing rebate application submissions, managing incoming calls and customer service inquiries, collecting and entering data in databases and maintaining accurate records of valuable information for the office's federal home energy rebate programs, Regional Greenhouse Gas Initiative programs, and other energy efficiency programs that may be implemented by the office in the future.
Responsibilities:Transfers data from online portal format to program spreadsheetPrepares source data for computer entry by compiling and sorting informationCreates and updates spreadsheets with program dataSorts and organizes data for reportingVerifies data accuracy and organizes program information for internal useProcesses application and account source documents by reviewing applicant documentsMaintains applicant confidentiality and protects operations by keeping information confidentialEngages with applicants and assists with basic rebate and application questionsData Entry Clerk Skills/Qualifications:
Organizational skillsAttention to detailCustomer service skillsComputer savvyNAityThoroughnessFlexibilityEducation and Experience Requirements:
Associate degree in a relevant field or comparable experienceFamiliarity using Microsoft Office Suite applicationsData entry experience or related office experienceCustomer service experience