Pacific Clinics
NDS Associate Director (Center-Based)
Pacific Clinics, San Jose, California, United States, 95199
About Neurodevelopmental Services
Our unique Neurodevelopmental Center offers group services for children and adolescents with autism, and other neurodevelopmental challenges, that are not available anywhere else! Our ABA model is inclusive of play-based, compassionate, naturalistic teaching approaches. We provide 1:1 aides for clients who need more support to participate in our therapeutic learning groups, and we offer intensive parent training groups.
We focus on the core challenges clients face that impact their daily functioning and quality of life. We provide therapy to enhance skills such as social connection, emotional regulation, communication, daily living, and sensory development to promote independence and self-determination.
Our Clinical Model:
Our unique center-based group model is not only beneficial for clients. Behavior technicians benefit greatly by being surrounded by their peers, supervisors, and trainers throughout the day. Supervision and training is provided by onsite speech therapists, behavior analysts, psychologists, and occupational therapists. Our clinical model stems from the latest autism research emphasizing the (1) Importance of early intervention and socialization for autistic children, (2) Parent support and training, and (3) Teaching curriculums that focus on functional skills to enhance the quality of life to all our clients.
Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
Compensation We OfferThe initial compensation for this
position ranges from $89,302.51-$109,830.83 Annually.Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.The salary may also vary if you reside in a different location than the location posted.8% License Differential for BCBA, LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.7.5% Bilingual Differential for qualified positions$3,000 hiring incentive payout after 30 days and 6 months!must meet company policy eligibility requirements.Benefits We Offer
Benefits eligibility starts on day ONE!We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!Employer Paid Long-Term Disability & Basic Life Insurance401K Employer Match up to 3.5%Competitive Time Off Plans (may vary by employment status)Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.JOB SUMMARY
Works within the agency and program's vision, mission philosophy, and policies of the agency in partnership with the leadership team. In collaboration with the director, the ABA Associate Director oversees clinical and administrative operations, fiscal viability, and regional needs of NDS programs. Collaborates with Clinical Director regarding agency-wide initiatives, annual priorities, and continuous quality improvement efforts. Oversees daily operational program implementation across NDS regional programs. Ensures compliance with fiscal and contract obligations of programs. Interfaces with external community partners, insurance payors, educational agencies, and county departments. Ensures that the daily operations run smoothly, operating within compliance and safety policies standards, and regulations. Manages clinical and administrative oversight of ABA Program Managers.
RESPONSIBILITIES AND DUTIESOversees the day-to-day operation of all NDS programs in the region, assessing strengths and needs for improvement.Manages ABA Program Managers to ensure high fidelity, treatment fidelity, and progress monitoring in clinical programming.Assist Clinical Director in the development and management of program budget.Trains and coordinates training for program managers, program coordinators, and direct service staff.Facilitates the integration of best practices at all levels with ABA programs and support teams.Evaluates, assesses, and manages risk.Represents agency to internal and external stakeholders.Builds and nurtures relationships with community partners.Participates in Leadership Academy and curriculum development.Applies legal and ethical standards in completion of work.Performs other related responsibilities, as assigned, to support specific department/business needs.
OTHER DUTIES AND RESPONSIBILITIES
Practice self-care, remain aware that others may be contending with stress, and treat other with grace.CORE ABILITIES
Strong understanding of behavioral health (e.g., Applied Behavior Analysis, developmental disabilities, mental health) and education services as applied to treatment and strong performance management.Demonstrated ability to problem-solve complex, multifaceted, and potentially emotionally charged situations.Ability to successfully manage conflict in a solution-focused manner.Strong organizational and task prioritization skills.Intermediate to advanced skills with Excel, Word, and PowerPoint.Exceptional attention to detail and accuracy.Ability to work in a dynamic department, multi-tasking, and deadline-orientedInitiative to plan and organize.Model the Way - create standards of excellence and set an example for others to follow.Encourage the Heart - recognize contributions by showing appreciation and celebrating accomplishments.JOB SPECIFIC COMPETENCIES
Clinical LeadershipPossesses the ability to guide, direct, or influence people in accordance with the Agency vision. Ensures the organizations vision is clearly understood by all employees and external contacts, and the organizations strategic plan and business practices are consistent with the vision. Establishes a sense of direction and motivates staff to work toward common goals that can lead to the innovative clinical practices.
Encouraging Customer FocusConsistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be et. Refrains from complaining about (or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves these outcomes by ensuring that customers' needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service.
Leads Team PerformanceRecognizes the need for group collaboration, empathy, consensual decision-making, and respect for others. Behaviors to consider when rating this individual: facilitates team goal accomplishments, works collaboratively with others, team, communication, models commitment.
Operational AcumenDevelops the steps necessary to accomplish long-term goals. Identifies long and short-term goals within contractual and budgetary parameters. Allocates required resources, allows for contingencies, and ensures that plans fit with the larger need of the organization. Sets milestones to measure progress along the way.
CQI/QA projectParticipation in and the completion of CQI/QA projects measured by spot checks and documentation received.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
MINIMUM EDUCATION AND/OR EXPERIENCE
Master's degree in Psychology, ABA, Social Work, Marriage and Family Therapy, Education, or related field.Five (5) years direct clinical experience including three (3) years' experience in the area of developmental disabilities.Four (4) years of experience in the design and implementation of behavioral intervention services, including parent training; andThree (3) years of experience working with individuals with autism, developmental disabilities, and/or other behavior health diagnoses.Two (2) years of experience in administrative management (e.g., performance management, productivity, operations).PREFERRED QUALIFICATIONS
Bi-lingual and/or bi-cultural knowledge and experience preferred.PHYSICAL REQUIREMENTS
Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to:
Move quickly/runDrive a car.
If employed at a Neurodevelopment Services location, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
#LI-JM2
Our unique Neurodevelopmental Center offers group services for children and adolescents with autism, and other neurodevelopmental challenges, that are not available anywhere else! Our ABA model is inclusive of play-based, compassionate, naturalistic teaching approaches. We provide 1:1 aides for clients who need more support to participate in our therapeutic learning groups, and we offer intensive parent training groups.
We focus on the core challenges clients face that impact their daily functioning and quality of life. We provide therapy to enhance skills such as social connection, emotional regulation, communication, daily living, and sensory development to promote independence and self-determination.
Our Clinical Model:
Our unique center-based group model is not only beneficial for clients. Behavior technicians benefit greatly by being surrounded by their peers, supervisors, and trainers throughout the day. Supervision and training is provided by onsite speech therapists, behavior analysts, psychologists, and occupational therapists. Our clinical model stems from the latest autism research emphasizing the (1) Importance of early intervention and socialization for autistic children, (2) Parent support and training, and (3) Teaching curriculums that focus on functional skills to enhance the quality of life to all our clients.
Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
Compensation We OfferThe initial compensation for this
position ranges from $89,302.51-$109,830.83 Annually.Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.The salary may also vary if you reside in a different location than the location posted.8% License Differential for BCBA, LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.7.5% Bilingual Differential for qualified positions$3,000 hiring incentive payout after 30 days and 6 months!must meet company policy eligibility requirements.Benefits We Offer
Benefits eligibility starts on day ONE!We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!Employer Paid Long-Term Disability & Basic Life Insurance401K Employer Match up to 3.5%Competitive Time Off Plans (may vary by employment status)Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.JOB SUMMARY
Works within the agency and program's vision, mission philosophy, and policies of the agency in partnership with the leadership team. In collaboration with the director, the ABA Associate Director oversees clinical and administrative operations, fiscal viability, and regional needs of NDS programs. Collaborates with Clinical Director regarding agency-wide initiatives, annual priorities, and continuous quality improvement efforts. Oversees daily operational program implementation across NDS regional programs. Ensures compliance with fiscal and contract obligations of programs. Interfaces with external community partners, insurance payors, educational agencies, and county departments. Ensures that the daily operations run smoothly, operating within compliance and safety policies standards, and regulations. Manages clinical and administrative oversight of ABA Program Managers.
RESPONSIBILITIES AND DUTIESOversees the day-to-day operation of all NDS programs in the region, assessing strengths and needs for improvement.Manages ABA Program Managers to ensure high fidelity, treatment fidelity, and progress monitoring in clinical programming.Assist Clinical Director in the development and management of program budget.Trains and coordinates training for program managers, program coordinators, and direct service staff.Facilitates the integration of best practices at all levels with ABA programs and support teams.Evaluates, assesses, and manages risk.Represents agency to internal and external stakeholders.Builds and nurtures relationships with community partners.Participates in Leadership Academy and curriculum development.Applies legal and ethical standards in completion of work.Performs other related responsibilities, as assigned, to support specific department/business needs.
OTHER DUTIES AND RESPONSIBILITIES
Practice self-care, remain aware that others may be contending with stress, and treat other with grace.CORE ABILITIES
Strong understanding of behavioral health (e.g., Applied Behavior Analysis, developmental disabilities, mental health) and education services as applied to treatment and strong performance management.Demonstrated ability to problem-solve complex, multifaceted, and potentially emotionally charged situations.Ability to successfully manage conflict in a solution-focused manner.Strong organizational and task prioritization skills.Intermediate to advanced skills with Excel, Word, and PowerPoint.Exceptional attention to detail and accuracy.Ability to work in a dynamic department, multi-tasking, and deadline-orientedInitiative to plan and organize.Model the Way - create standards of excellence and set an example for others to follow.Encourage the Heart - recognize contributions by showing appreciation and celebrating accomplishments.JOB SPECIFIC COMPETENCIES
Clinical LeadershipPossesses the ability to guide, direct, or influence people in accordance with the Agency vision. Ensures the organizations vision is clearly understood by all employees and external contacts, and the organizations strategic plan and business practices are consistent with the vision. Establishes a sense of direction and motivates staff to work toward common goals that can lead to the innovative clinical practices.
Encouraging Customer FocusConsistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be et. Refrains from complaining about (or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves these outcomes by ensuring that customers' needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service.
Leads Team PerformanceRecognizes the need for group collaboration, empathy, consensual decision-making, and respect for others. Behaviors to consider when rating this individual: facilitates team goal accomplishments, works collaboratively with others, team, communication, models commitment.
Operational AcumenDevelops the steps necessary to accomplish long-term goals. Identifies long and short-term goals within contractual and budgetary parameters. Allocates required resources, allows for contingencies, and ensures that plans fit with the larger need of the organization. Sets milestones to measure progress along the way.
CQI/QA projectParticipation in and the completion of CQI/QA projects measured by spot checks and documentation received.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
MINIMUM EDUCATION AND/OR EXPERIENCE
Master's degree in Psychology, ABA, Social Work, Marriage and Family Therapy, Education, or related field.Five (5) years direct clinical experience including three (3) years' experience in the area of developmental disabilities.Four (4) years of experience in the design and implementation of behavioral intervention services, including parent training; andThree (3) years of experience working with individuals with autism, developmental disabilities, and/or other behavior health diagnoses.Two (2) years of experience in administrative management (e.g., performance management, productivity, operations).PREFERRED QUALIFICATIONS
Bi-lingual and/or bi-cultural knowledge and experience preferred.PHYSICAL REQUIREMENTS
Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to:
Move quickly/runDrive a car.
If employed at a Neurodevelopment Services location, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
#LI-JM2