Dominican University
Manager of Workforce Operations and Logistics
Dominican University, Chicago, Illinois, United States, 60290
Position Title:
Manager of Workforce Operations and Logistics
Department:
Chicago Campus
Reports To:
CEO, Chicago Campus
Location:
Chicago Campus (Chicago, IL)
Position Summary:
The Manager of Workforce Operations and Logistics reports directly to the CEO of the Chicago Campus and collaborates closely with the Executive Director of Academics and Chicago Campus staff to oversee and coordinate the logistical components of workforce development initiatives. This role is instrumental in managing data during the new program launch process and preparing reports to evaluate program viability and sustainability. Additionally, the Manager of Workforce Operations and Logistics provides essential logistical support throughout the student learners' academic journey, ensuring a seamless and coordinated experience as they pursue certificate completion, certification, and/or transition to traditional credit-bearing programs.
Duties and Responsibilities:
Enrollment/Scheduling/Retention/Transition Works collaboratively supporting the design of professional development programs and stand-alone certificates for the Chicago Campus under the supervision of the CEO, with the guidance and input of Exec. Dir. Academic Affairs, and in collaboration with the Manager of Collaborative Organizational Partnerships. Coordinates communication with students through the application, admission, post-matriculation, registration, and orientation process to the completion of certificates. Serve as liaison to students, appropriately addressing inquiries, complaints, adjustments, and reimbursements. Oversee operations and delivery of student success services related to admissions, assessment, placement testing, post-testing, registration, and matriculation to credit programs. Supports the coordination of any tutoring and academic support provided for students within the workforce program offerings. Financial Management
Works with local Workforce Innovation and Opportunity Act (WIOA) partners to ensure compliance and coordination with the entire process. Responsible for preparing and up-keeping departmental budget and all related grants and funding sources. Support the CEO and Ex. Dir. of Academic Affairs in the creation of proforma drafts through the new program launch process. Data and Operations
Conducts program analysis through the use of Hanover consulting and EMSI analyst tools to support program viability in the new program launch process. Maintains and implements workflow for a credit/non-credit course workforce training program. Monitors cohort schedules and class enrollments; coordinates logical day-to-day maintenance of certificates and program offerings with the guidance of the Executive Director of Academic Affairs. Ensures compliance with all workforce program-related recordkeeping and reporting requirements. Knowledge, Skills, and Abilities:
Proficient in project management and coordination. Strong organizational and communication skills. Ability to manage multiple tasks and projects simultaneously with meticulous attention to detail. Skilled in budget management and logistical planning. Excellent problem-solving skills and the ability to propose creative solutions. Required Qualifications:
Bachelor's degree in Business Administration, Management, or a related field. Proven experience in operations management or a similar role. Experience working directly with high-level executives. Knowledge of standard project management software tools. Comprehensive understanding of grant processes, including identifying funding opportunities, ensuring compliance with grant requirements, and preparing accurate and timely reports. Physical Demands:
Ability to spend long durations of the workday sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Salary and FLSA Status
FLSA Status: Exempt, full-time SALARY: $65,000 - $70,000 Benefits
Comprehensive health, dental, and vision insurance Retirement plan with employer matching contributions Professional development opportunities Tuition remission for employees and their dependents Flexible spending accounts (FSA) Generous paid time off (PTO)
Employment at Dominican University is contingent upon the successful completion of a background investigation.
About Dominican University
Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago, with an additional campus in the Pilsen neighborhood of Chicago. Accredited by the Higher Learning Commission, Dominican University offers associate, baccalaureate, master's, and doctoral degrees. It is highly regarded for its academic rigor, thoughtful accompaniment of students, intentional affordability, and values-based, relationship-centered learning environment.
Dominican currently enrolls over 3,800 students, including 2,690 undergraduates and 1,114 graduate students. Sixty-eight percent (68%) of undergraduate students identify as Latinx, 5% as Black or African American, and 3% as Asian. Under-represented minority students comprise 77% of the undergraduate enrollment and 38% of the graduate enrollment. Over 90 percent of undergraduates receive some form of financial aid. Nearly half of all undergraduates are first-generation college students; over half are federal Pell Grant recipients, illustrating their families' level of income; and 58% are eligible for low-income MAP grants from the State of Illinois.
Recognized since 2011 as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education, Dominican is committed to expanding and enhancing educational opportunities for Latinx students and all students from historically underrepresented groups. For more information, visit www.dom.edu.
Expectations for all Dominican Employees:
To support the University's mission of preparing students to pursue truth, give compassionate service, and participate in the creation of a more just and humane world, engage in university service work that promotes collaboration and community building. This includes participating in organizational initiatives, supporting campus events, contributing to community outreach, and fostering a diverse and inclusive environment through involvement in various staff-driven activities and groups.
Institutional Statement
Dominican University is committed to fostering a diverse and inclusive academic community. We encourage applications from individuals of all backgrounds. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Equal Employment Opportunity Statement
Dominican University is an equal opportunity employer and encourages applications from women, minorities, individuals with disabilities, protected veterans, and candidates from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.
If you need accommodations due to a disability, you may contact us at opc@dom.edu for assistance.
Manager of Workforce Operations and Logistics
Department:
Chicago Campus
Reports To:
CEO, Chicago Campus
Location:
Chicago Campus (Chicago, IL)
Position Summary:
The Manager of Workforce Operations and Logistics reports directly to the CEO of the Chicago Campus and collaborates closely with the Executive Director of Academics and Chicago Campus staff to oversee and coordinate the logistical components of workforce development initiatives. This role is instrumental in managing data during the new program launch process and preparing reports to evaluate program viability and sustainability. Additionally, the Manager of Workforce Operations and Logistics provides essential logistical support throughout the student learners' academic journey, ensuring a seamless and coordinated experience as they pursue certificate completion, certification, and/or transition to traditional credit-bearing programs.
Duties and Responsibilities:
Enrollment/Scheduling/Retention/Transition Works collaboratively supporting the design of professional development programs and stand-alone certificates for the Chicago Campus under the supervision of the CEO, with the guidance and input of Exec. Dir. Academic Affairs, and in collaboration with the Manager of Collaborative Organizational Partnerships. Coordinates communication with students through the application, admission, post-matriculation, registration, and orientation process to the completion of certificates. Serve as liaison to students, appropriately addressing inquiries, complaints, adjustments, and reimbursements. Oversee operations and delivery of student success services related to admissions, assessment, placement testing, post-testing, registration, and matriculation to credit programs. Supports the coordination of any tutoring and academic support provided for students within the workforce program offerings. Financial Management
Works with local Workforce Innovation and Opportunity Act (WIOA) partners to ensure compliance and coordination with the entire process. Responsible for preparing and up-keeping departmental budget and all related grants and funding sources. Support the CEO and Ex. Dir. of Academic Affairs in the creation of proforma drafts through the new program launch process. Data and Operations
Conducts program analysis through the use of Hanover consulting and EMSI analyst tools to support program viability in the new program launch process. Maintains and implements workflow for a credit/non-credit course workforce training program. Monitors cohort schedules and class enrollments; coordinates logical day-to-day maintenance of certificates and program offerings with the guidance of the Executive Director of Academic Affairs. Ensures compliance with all workforce program-related recordkeeping and reporting requirements. Knowledge, Skills, and Abilities:
Proficient in project management and coordination. Strong organizational and communication skills. Ability to manage multiple tasks and projects simultaneously with meticulous attention to detail. Skilled in budget management and logistical planning. Excellent problem-solving skills and the ability to propose creative solutions. Required Qualifications:
Bachelor's degree in Business Administration, Management, or a related field. Proven experience in operations management or a similar role. Experience working directly with high-level executives. Knowledge of standard project management software tools. Comprehensive understanding of grant processes, including identifying funding opportunities, ensuring compliance with grant requirements, and preparing accurate and timely reports. Physical Demands:
Ability to spend long durations of the workday sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Salary and FLSA Status
FLSA Status: Exempt, full-time SALARY: $65,000 - $70,000 Benefits
Comprehensive health, dental, and vision insurance Retirement plan with employer matching contributions Professional development opportunities Tuition remission for employees and their dependents Flexible spending accounts (FSA) Generous paid time off (PTO)
Employment at Dominican University is contingent upon the successful completion of a background investigation.
About Dominican University
Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago, with an additional campus in the Pilsen neighborhood of Chicago. Accredited by the Higher Learning Commission, Dominican University offers associate, baccalaureate, master's, and doctoral degrees. It is highly regarded for its academic rigor, thoughtful accompaniment of students, intentional affordability, and values-based, relationship-centered learning environment.
Dominican currently enrolls over 3,800 students, including 2,690 undergraduates and 1,114 graduate students. Sixty-eight percent (68%) of undergraduate students identify as Latinx, 5% as Black or African American, and 3% as Asian. Under-represented minority students comprise 77% of the undergraduate enrollment and 38% of the graduate enrollment. Over 90 percent of undergraduates receive some form of financial aid. Nearly half of all undergraduates are first-generation college students; over half are federal Pell Grant recipients, illustrating their families' level of income; and 58% are eligible for low-income MAP grants from the State of Illinois.
Recognized since 2011 as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education, Dominican is committed to expanding and enhancing educational opportunities for Latinx students and all students from historically underrepresented groups. For more information, visit www.dom.edu.
Expectations for all Dominican Employees:
To support the University's mission of preparing students to pursue truth, give compassionate service, and participate in the creation of a more just and humane world, engage in university service work that promotes collaboration and community building. This includes participating in organizational initiatives, supporting campus events, contributing to community outreach, and fostering a diverse and inclusive environment through involvement in various staff-driven activities and groups.
Institutional Statement
Dominican University is committed to fostering a diverse and inclusive academic community. We encourage applications from individuals of all backgrounds. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Equal Employment Opportunity Statement
Dominican University is an equal opportunity employer and encourages applications from women, minorities, individuals with disabilities, protected veterans, and candidates from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.
If you need accommodations due to a disability, you may contact us at opc@dom.edu for assistance.