Lake Michigan Credit Union
Director of Treasury Management Sales and Product
Lake Michigan Credit Union, Grand Rapids, Michigan, us, 49528
Job Title:
Director of Treasury Management Sales and Product
Primary Location: Grand Rapids, MI
Employee Status: Full-Time Salaried
Estimated Hours/Week: 38
Remote: No
% of Travel for the Position: 15%
What You'll Get:
(note varied offerings based on role and hours)
Weekly PayComprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and visionMatching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)Retirement options like 401 (k) with company match and pension.Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.Tuition reimbursementTo see a full list of our benefit offerings - check out this helpful guide!About this position:
The Director of Treasury Management Sales and Product is a key leadership position responsible for driving the strategic direction, sales performance, and operational excellence of the Treasury Management team within LMCU. This role is central in managing the growth and success of business deposit products and Treasury Management services, with a particular focus on expanding the Public Fund sector across both the Michigan and Florida markets. The Director will oversee product strategy, ensuring competitive offerings and alignment with organizational goals while maintaining compliance with regulatory standards. This individual will also lead a high-performing team of Treasury Management Officers, collaborate cross-departmentally to enhance operational efficiency and member experience, and manage key client relationships to foster long-term partnerships and revenue growth.
What you'll do:
Strategic Leadership
Treasury Management Vision: Define and execute the overall strategy for Treasury Management products and services, ensuring alignment with LMCU's growth objectives and financial targets.Public Fund Strategy: Lead the development and execution of strategies aimed at expanding LMCU's presence and market share in the Public Fund sector, with a focus on Michigan and Florida markets.Market Expansion: Drive business development initiatives, identifying new opportunities to expand Treasury Management offerings to meet the needs of diverse members, particularly public entities and businesses.Competitive Analysis: Analyze market trends, competitor products, and member feedback to continuously refine product offerings, pricing, and market positioning.Operational Oversight
Team Leadership and Production: Directly manage and support the Treasury Management officers, ensuring they meet or exceed production targets, compliance requirements, and overall business development goals.Compliance and Risk Management: Ensure that all Treasury Management activities adhere to applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control regulations.Process Improvement: Collaborate with Treasury Operations and Retail Operations teams to streamline processes, enhance efficiency, and improve the member experience throughout all Treasury Management functions.Member Experience and Relationship Management
Member-Focused Solutions: Serve as the subject matter expert for Treasury Management products and services, providing strategic direction and support in managing key client relationships, including public fund clients and business accounts.Member Engagement: Actively engage with members and prospective clients to identify their Treasury Management needs, offering tailored solutions that improve their financial operations and foster long-term relationships.Proposal and Outreach: Oversee the creation of customized sales proposals, conduct outreach to new and existing members, and work closely with the sales team to generate business.Cross-Functional Collaboration: Foster strong relationships with other departments (e.g., Retail Banking, IT, Marketing) to ensure Treasury Management offerings are fully integrated into LMCU's overall service delivery.Internal Stakeholder Engagement: Work closely with senior leadership and other department heads to ensure alignment of Treasury Management objectives with broader organizational goals.Leadership Development and Team Management
Team Building: Lead, mentor, and develop the Treasury Management team to ensure high levels of performance, job satisfaction, and professional growth.Training and Knowledge Sharing: Ensure that all Treasury Management staff, as well as other key stakeholders, are fully trained on Treasury Management products, systems, and industry best practices.Performance Management: Set clear performance expectations for team members, provide regular feedback, and hold the team accountable for meeting individual and team goals.Recruitment and Retention: Participate in hiring decisions and contribute to retention strategies that ensure the Treasury Management team is equipped with skilled professionals who can drive the business forward.Product Management
Product Strategy Development: Lead the Treasury Management product management function, including defining product strategies, setting pricing, and ensuring competitive positioning in the market.Market Research: Continuously monitor industry trends, market demands, and competitive pricing to ensure the credit union's products remain innovative and relevant.Product Implementation: Spearhead the implementation of new products or product enhancements by coordinating with internal stakeholders, vendors, and technology partners.Stakeholder Communication: Serve as the key point of contact for all product-related communications, ensuring all stakeholders are informed and up-to-date on product features, benefits, and developments.Revenue Growth and Innovation
Revenue Generation: Develop and implement strategies to increase the revenue generated by Treasury Management services through effective sales tactics, new business opportunities, and ongoing member relationship management.Process Optimization: Identify opportunities to streamline operations, reduce costs, and improve product delivery, ensuring maximum profitability and efficiency for the credit union.Continuous Improvement: Regularly assess the Treasury Management offerings and identify opportunities for innovation, ensuring that LMCU remains a competitive player in the marketplace.What You'll Bring:
Experience
5 to 8 years of experience in Treasury Management, Business Banking, or related financial services.Experience working in the public fund sector is highly preferred.Detailed knowledge of Treasury Management products and an understanding of the member needs relating to these products.Bachelor's Degree in Business, Finance, or a related field is required.Certified Treasury Professional (CTP) certification is preferred, but not required.Interpersonal Skills
The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.Other Skills
Strong leadership and team management skills with the ability to inspire and develop high-performing teams.Proven ability to build and maintain strong relationships with clients, internal stakeholders, and industry partners.Excellent communication, negotiation, and presentation skills.Strong analytical and problem-solving skills, with the ability to make data-driven decisions.Ability to navigate complex compliance and regulatory environments, ensuring all Treasury Management activities adhere to industry standards.A collaborative mindset with a commitment to driving innovation and continuous improvement within the team and the organization.
Who We Are:
We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks.
It's about always doing what's best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs.
You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at:
Careers@lmcu.org
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at:
(616) 242-9790
Mail your resume to:
5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note:
These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application.
LMCU is an Equal Opportunity Employer
Director of Treasury Management Sales and Product
Primary Location: Grand Rapids, MI
Employee Status: Full-Time Salaried
Estimated Hours/Week: 38
Remote: No
% of Travel for the Position: 15%
What You'll Get:
(note varied offerings based on role and hours)
Weekly PayComprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and visionMatching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)Retirement options like 401 (k) with company match and pension.Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.Tuition reimbursementTo see a full list of our benefit offerings - check out this helpful guide!About this position:
The Director of Treasury Management Sales and Product is a key leadership position responsible for driving the strategic direction, sales performance, and operational excellence of the Treasury Management team within LMCU. This role is central in managing the growth and success of business deposit products and Treasury Management services, with a particular focus on expanding the Public Fund sector across both the Michigan and Florida markets. The Director will oversee product strategy, ensuring competitive offerings and alignment with organizational goals while maintaining compliance with regulatory standards. This individual will also lead a high-performing team of Treasury Management Officers, collaborate cross-departmentally to enhance operational efficiency and member experience, and manage key client relationships to foster long-term partnerships and revenue growth.
What you'll do:
Strategic Leadership
Treasury Management Vision: Define and execute the overall strategy for Treasury Management products and services, ensuring alignment with LMCU's growth objectives and financial targets.Public Fund Strategy: Lead the development and execution of strategies aimed at expanding LMCU's presence and market share in the Public Fund sector, with a focus on Michigan and Florida markets.Market Expansion: Drive business development initiatives, identifying new opportunities to expand Treasury Management offerings to meet the needs of diverse members, particularly public entities and businesses.Competitive Analysis: Analyze market trends, competitor products, and member feedback to continuously refine product offerings, pricing, and market positioning.Operational Oversight
Team Leadership and Production: Directly manage and support the Treasury Management officers, ensuring they meet or exceed production targets, compliance requirements, and overall business development goals.Compliance and Risk Management: Ensure that all Treasury Management activities adhere to applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control regulations.Process Improvement: Collaborate with Treasury Operations and Retail Operations teams to streamline processes, enhance efficiency, and improve the member experience throughout all Treasury Management functions.Member Experience and Relationship Management
Member-Focused Solutions: Serve as the subject matter expert for Treasury Management products and services, providing strategic direction and support in managing key client relationships, including public fund clients and business accounts.Member Engagement: Actively engage with members and prospective clients to identify their Treasury Management needs, offering tailored solutions that improve their financial operations and foster long-term relationships.Proposal and Outreach: Oversee the creation of customized sales proposals, conduct outreach to new and existing members, and work closely with the sales team to generate business.Cross-Functional Collaboration: Foster strong relationships with other departments (e.g., Retail Banking, IT, Marketing) to ensure Treasury Management offerings are fully integrated into LMCU's overall service delivery.Internal Stakeholder Engagement: Work closely with senior leadership and other department heads to ensure alignment of Treasury Management objectives with broader organizational goals.Leadership Development and Team Management
Team Building: Lead, mentor, and develop the Treasury Management team to ensure high levels of performance, job satisfaction, and professional growth.Training and Knowledge Sharing: Ensure that all Treasury Management staff, as well as other key stakeholders, are fully trained on Treasury Management products, systems, and industry best practices.Performance Management: Set clear performance expectations for team members, provide regular feedback, and hold the team accountable for meeting individual and team goals.Recruitment and Retention: Participate in hiring decisions and contribute to retention strategies that ensure the Treasury Management team is equipped with skilled professionals who can drive the business forward.Product Management
Product Strategy Development: Lead the Treasury Management product management function, including defining product strategies, setting pricing, and ensuring competitive positioning in the market.Market Research: Continuously monitor industry trends, market demands, and competitive pricing to ensure the credit union's products remain innovative and relevant.Product Implementation: Spearhead the implementation of new products or product enhancements by coordinating with internal stakeholders, vendors, and technology partners.Stakeholder Communication: Serve as the key point of contact for all product-related communications, ensuring all stakeholders are informed and up-to-date on product features, benefits, and developments.Revenue Growth and Innovation
Revenue Generation: Develop and implement strategies to increase the revenue generated by Treasury Management services through effective sales tactics, new business opportunities, and ongoing member relationship management.Process Optimization: Identify opportunities to streamline operations, reduce costs, and improve product delivery, ensuring maximum profitability and efficiency for the credit union.Continuous Improvement: Regularly assess the Treasury Management offerings and identify opportunities for innovation, ensuring that LMCU remains a competitive player in the marketplace.What You'll Bring:
Experience
5 to 8 years of experience in Treasury Management, Business Banking, or related financial services.Experience working in the public fund sector is highly preferred.Detailed knowledge of Treasury Management products and an understanding of the member needs relating to these products.Bachelor's Degree in Business, Finance, or a related field is required.Certified Treasury Professional (CTP) certification is preferred, but not required.Interpersonal Skills
The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.Other Skills
Strong leadership and team management skills with the ability to inspire and develop high-performing teams.Proven ability to build and maintain strong relationships with clients, internal stakeholders, and industry partners.Excellent communication, negotiation, and presentation skills.Strong analytical and problem-solving skills, with the ability to make data-driven decisions.Ability to navigate complex compliance and regulatory environments, ensuring all Treasury Management activities adhere to industry standards.A collaborative mindset with a commitment to driving innovation and continuous improvement within the team and the organization.
Who We Are:
We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks.
It's about always doing what's best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs.
You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at:
Careers@lmcu.org
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at:
(616) 242-9790
Mail your resume to:
5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note:
These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application.
LMCU is an Equal Opportunity Employer