AV Technician I

OverviewCome join a company that strives for

Extraordinary People and Exceptional Performance !

Chenega Enterprise Systems & Solutions, LLC,

a

Chenega Professional Services

company, is looking for an

AV Technician I.

The

AV Technician I

will provide AV event support which includes data projection, audio amplification, video/audio recording, videoconferencing, web streaming, and other emerging presentation technologies as adopted by the CDC. The

AV Technician I

will provide assistance to Meeting Management Technology (MMT) Services and support their mission to enhance organizational effectiveness by linking all Coordinating Centers and Offices and CDC/ATSDR sites with each other, and with various other Federal agencies and public health partners through the development of high quality, reliable, audio, web and video conferencing services as well as local in room conference audio visual support.Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employees knowledge, critical thinking, innovative solutions for our clients.ResponsibilitiesUtilize ServiceNow ticketing system to receive, track, create and close audio-visual requests in accordance with the established SLA.Utilize the CRSS to monitor daily audio-visual support schedules and ad hoc requests.Provide training to customers in the use of media presentation and AV systems.Provide conference room set-up.Monitor conference room equipment while in use by customers and troubleshoot and correct any problems during an event as required.Coordinate with OCIO Customer Experience Office (CEO) staff and other third-party vendors to resolve equipment failure and connectivity issues.Participate in planning meetings with customer and AV BPA vendor to examine and recommend conference room, auditorium, and AV hardware and software audiovisual solutions and upgrades.Maintain standard conference room AV infrastructure levels and notify MMT leadership when issues arise.Schedule and complete Pre-Conference planning meetings with customers to confirm scope of the event.Contractor must be present when AV Engineers are servicing AV systems and conference rooms.Maintain digital signage system connectivity at all conference room locations.Other duties as assignedQualificationsHS Diploma or GED Required, Associates Degree in an appropriate technical discipline preferred.0-1 years of experience supporting AV/VTC services.Knowledge, Skills and Abilities:The ability to communicate clearly.Strong interpersonal skills and the ability to communicate effectively with all levels of staff.Ability to organize, multi-task, and manage time appropriately.Excellent attention to detail.Comfortable with complex and frequently changing requirements and processes.Ability to work in a busy environment with frequent distractions and interruptions.Capable of working independently and as part of a team.Familiar with MS Teams and Zoom applications.Estimated Salary/WageUp to USD $26.00/Hr.OptionsApply for this job onlineApplyShareEmail this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedConnect With Us!Not ready to apply?Connect with us for general consideration.

Our wide range of benefit options is designed to support and protect employees and their families. Based on eligibility, benefits include medical, dental, vision, prescription plans, wellness programs, income protection, paid leave, and retirement. Positions covered by the McNamara-O'Hara Service Contract Act, Davis-Bacon Act, or a Collective Bargaining Agreement (CBA) will comply with the statute or CBA requirements.Chenega Corporation and family of companies is an EOE.Equal Opportunity Employer/Veterans/DisabledNative preference under PL 93-638.We participate in the E-Verify Employment Verification Program