Yum!
HR Manager, Culture & Change Management
Yum!, Plano, Texas, us, 75086
Job Description
The
HR Lead, Culture & Change Management
will lead organizational transformation within Yum! Digital & Technology (D&T). This role focuses on change initiatives and aligning the organization's culture with its strategic goals at the global level while continuing to promote Brand culture across technologists at Yum!, KFC, Pizza Hut, Taco Bell, and Habit Burger & Grill. The primary responsibility over the next 18-24 months will be focused on integrating Digital & Technology brand-specific teams into one cohesive organization while creating ways to ensure our Brand cultures are celebrated and interwoven into the new organization to foster an environment that supports innovation, collaboration, and continuous improvement.
Job Summary:
Key Responsibilities
Change Leadership: Lead the integration of brand-specific D&T teams into a cohesive organization while preserving brand identities and sub-cultures. Partner with leaders in Yum! and Brands to design and implement change management strategies that align with strategic objectives. Act as a role model for desired behaviors and practices within the new organizational culture. Stay updated on best practices in change management. Partner closely with Transformation office, communications and HR leaders to align vision, strategy and tactics. Cultural Development
Assess organizational culture and identify areas for improvement. Implement programs that promote the desired culture & sub-cultures. This will include some enterprise wide cultural programs, brand specific programs and functional specific programming. This also includes programs like Yum! Experience, New Leader Assimilation and culture activities. Create plans and initiatives that enable our organization to sustain a positive and engaging work environment that fosters productivity, collaboration and employee satisfaction. Communication & Engagement
Engage employees at all levels in the D&T transformation process, ensuring that their voices are heard and their feedback is considered. This includes roundtable discussions, townhalls, surveys, new team meetings and new team assimilations. Communicate the vision and goals of cultural and change initiatives clearly and consistently. Design coach sessions and workshops to support new cultural norms and practices. Stakeholder Management
Work closely with D&T Leadership Team, Brand CDTOs, Brand CPO and HR directors as stakeholders to ensure alignment and support for change initiatives. Collaborate with HR, communications, and other departments to integrate change strategies into existing processes. Manage resistance to change and address concerns in a constructive manner. Measurement & Reporting
Develop metrics to assess the impact of cultural and change initiatives. Monitor progress and provide regular updates to D&T senior leadership. Adjust strategies and plans based on feedback and performance data. Continuous Improvement
Introduce innovative approaches to culture change and employee engagement. Stay updated on best practices in change management and organizational development. Foster a mindset of continuous improvement and learning within the organization. Qualifications
10 Years+ Experience in HR, change management and/or organizational development. Proven experience in leading cultural or organizational change initiatives. Bachelor's degree in Organizational Development, Human Resources, Business Administration, or related field. Master's degree preferred. Experience in building out leadership capabilities and employee engagement activities. Preferred Qualifications
Certification in Change Management (e.g., Prosci, ACMP) or Organizational Development. Experience in managing large-scale organizational transformations in a global technology or QSR environment is highly desirable. Proven track record of introducing and implementing innovative approaches to culture change and employee engagement. Experience working in a global environment with an understanding of diverse cultural dynamics. Skills
Strong leadership and influencing abilities. Ability to manage complex projects and multiple stakeholders. Excellent communication and interpersonal skills. Ability to assess and measure local and global cultural trends and the impact of change. High emotional intelligence and empathy to manage the human aspect of change.
Salary Range: $122,100 to $143,600 annually + bonus eligibility.
This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here.
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.
[Employment eligibility to work with Yum! in the U.S. is required as the company will not pursue visa sponsorship for this position.]
About Us
The Yum! Brands story is simple. We have the four distinctive, relevant and easy global brands - KFC, Pizza Hut, Taco Bell and The Habit Burger Grillborn from the hopes and dreams, ambitions and grit of passionate entrepreneurs. And we want more of this to create our future!
As the world's largest restaurant company we have a clear and compelling mission: to build the world's most love, trusted and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results.
We're looking for talented, motivated, visionary and team-oriented leaders to join us as we elevate and personalize the customer experience across our 48,000 restaurants, operating in 145 countries and territories around the world!
We put pizza, chicken and tacos in the hands of customers through customized ordering, unique delivery approaches, app experiences, and click and collect services and consumer data analytics creating unique customer dining experiences - and we are only getting started.
Employees may work for a single brand and potentially grow to support all company-owned brands depending on their role. Regardless of where they work, as a company opening an average of 8 restaurants a day worldwide, the growth opportunities are endless. Taco Bell has been named of the 10 Most Innovative Companies in the World by Fast Company; Pizza Hut delivers more pizzas than any other pizza company in the world and KFC's still use its 75-year-old finger lickin' good recipe including secret herbs and spices to hand-bread its chicken every day.
Yum! and its brands have offices in Chicago, IL, Louisville KY, Irvine, CA, Plano, TX and other markets around the world. We don't just say we are a great place to work - our commitments to the world and our employees show it. Yum! has been named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine in addition to being named to the Bloomberg Gender-Equality Index. Our employees work in an environment where the value of "believe in all people" is lived every day, enjoying benefits including but not limited to: 4 weeks' vacation PLUS holidays, sick leave and 2 paid days to volunteer at the cause of their choice and a dollar-for-dollar matching gift program; generous parental leave; competitive benefits including medical, dental, vision and life insurance as well as a 6% 401k match - all encompassed in Yum!'s world-famous recognition culture.
The
HR Lead, Culture & Change Management
will lead organizational transformation within Yum! Digital & Technology (D&T). This role focuses on change initiatives and aligning the organization's culture with its strategic goals at the global level while continuing to promote Brand culture across technologists at Yum!, KFC, Pizza Hut, Taco Bell, and Habit Burger & Grill. The primary responsibility over the next 18-24 months will be focused on integrating Digital & Technology brand-specific teams into one cohesive organization while creating ways to ensure our Brand cultures are celebrated and interwoven into the new organization to foster an environment that supports innovation, collaboration, and continuous improvement.
Job Summary:
Key Responsibilities
Change Leadership: Lead the integration of brand-specific D&T teams into a cohesive organization while preserving brand identities and sub-cultures. Partner with leaders in Yum! and Brands to design and implement change management strategies that align with strategic objectives. Act as a role model for desired behaviors and practices within the new organizational culture. Stay updated on best practices in change management. Partner closely with Transformation office, communications and HR leaders to align vision, strategy and tactics. Cultural Development
Assess organizational culture and identify areas for improvement. Implement programs that promote the desired culture & sub-cultures. This will include some enterprise wide cultural programs, brand specific programs and functional specific programming. This also includes programs like Yum! Experience, New Leader Assimilation and culture activities. Create plans and initiatives that enable our organization to sustain a positive and engaging work environment that fosters productivity, collaboration and employee satisfaction. Communication & Engagement
Engage employees at all levels in the D&T transformation process, ensuring that their voices are heard and their feedback is considered. This includes roundtable discussions, townhalls, surveys, new team meetings and new team assimilations. Communicate the vision and goals of cultural and change initiatives clearly and consistently. Design coach sessions and workshops to support new cultural norms and practices. Stakeholder Management
Work closely with D&T Leadership Team, Brand CDTOs, Brand CPO and HR directors as stakeholders to ensure alignment and support for change initiatives. Collaborate with HR, communications, and other departments to integrate change strategies into existing processes. Manage resistance to change and address concerns in a constructive manner. Measurement & Reporting
Develop metrics to assess the impact of cultural and change initiatives. Monitor progress and provide regular updates to D&T senior leadership. Adjust strategies and plans based on feedback and performance data. Continuous Improvement
Introduce innovative approaches to culture change and employee engagement. Stay updated on best practices in change management and organizational development. Foster a mindset of continuous improvement and learning within the organization. Qualifications
10 Years+ Experience in HR, change management and/or organizational development. Proven experience in leading cultural or organizational change initiatives. Bachelor's degree in Organizational Development, Human Resources, Business Administration, or related field. Master's degree preferred. Experience in building out leadership capabilities and employee engagement activities. Preferred Qualifications
Certification in Change Management (e.g., Prosci, ACMP) or Organizational Development. Experience in managing large-scale organizational transformations in a global technology or QSR environment is highly desirable. Proven track record of introducing and implementing innovative approaches to culture change and employee engagement. Experience working in a global environment with an understanding of diverse cultural dynamics. Skills
Strong leadership and influencing abilities. Ability to manage complex projects and multiple stakeholders. Excellent communication and interpersonal skills. Ability to assess and measure local and global cultural trends and the impact of change. High emotional intelligence and empathy to manage the human aspect of change.
Salary Range: $122,100 to $143,600 annually + bonus eligibility.
This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here.
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.
[Employment eligibility to work with Yum! in the U.S. is required as the company will not pursue visa sponsorship for this position.]
About Us
The Yum! Brands story is simple. We have the four distinctive, relevant and easy global brands - KFC, Pizza Hut, Taco Bell and The Habit Burger Grillborn from the hopes and dreams, ambitions and grit of passionate entrepreneurs. And we want more of this to create our future!
As the world's largest restaurant company we have a clear and compelling mission: to build the world's most love, trusted and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results.
We're looking for talented, motivated, visionary and team-oriented leaders to join us as we elevate and personalize the customer experience across our 48,000 restaurants, operating in 145 countries and territories around the world!
We put pizza, chicken and tacos in the hands of customers through customized ordering, unique delivery approaches, app experiences, and click and collect services and consumer data analytics creating unique customer dining experiences - and we are only getting started.
Employees may work for a single brand and potentially grow to support all company-owned brands depending on their role. Regardless of where they work, as a company opening an average of 8 restaurants a day worldwide, the growth opportunities are endless. Taco Bell has been named of the 10 Most Innovative Companies in the World by Fast Company; Pizza Hut delivers more pizzas than any other pizza company in the world and KFC's still use its 75-year-old finger lickin' good recipe including secret herbs and spices to hand-bread its chicken every day.
Yum! and its brands have offices in Chicago, IL, Louisville KY, Irvine, CA, Plano, TX and other markets around the world. We don't just say we are a great place to work - our commitments to the world and our employees show it. Yum! has been named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine in addition to being named to the Bloomberg Gender-Equality Index. Our employees work in an environment where the value of "believe in all people" is lived every day, enjoying benefits including but not limited to: 4 weeks' vacation PLUS holidays, sick leave and 2 paid days to volunteer at the cause of their choice and a dollar-for-dollar matching gift program; generous parental leave; competitive benefits including medical, dental, vision and life insurance as well as a 6% 401k match - all encompassed in Yum!'s world-famous recognition culture.