System Coordinator (Information Systems Specialist 5)

Initial Posting Date: 11/07/2024 Application Deadline: 11/21/2024 Agency: Department of Consumer & Business Services Salary Range: $5,291 - $8,001 Position Type: Employee Position Title: System Coordinator (Information Systems Specialist 5) Job Description: Our mission To protect and serve Oregon's consumers and workers while supporting a positive business climate. The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses. This position is with the Workers' Compensation Board (WCB). WCB provides timely and impartial resolution of disputes arising under the Workers' Compensation Law and Oregon Safe Employment Act. This position is represented by the Service Employees International Union (SEIU). Recruitment Timeline: These dates are approximate and are subject to change. Recruitment closes: November 21, 2024 1st round interviews: week of December 2, 2024 2nd round interviews: week of December 16, 2024 Anticipated start date: January 15, 2025 What's in it for you: Rewarding work in a productive and creative environment Colleagues who are passionate about public service Work/life balance, 11 paid holidays a year, and a competitive benefits package Advancement and learning opportunities that will help grow your career with the State of Oregon Possible eligibility for the Public Service Loan Forgiveness Program This position is eligible for hybrid remote work on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required. Here's what you will do: As System Coordinator, you will provide a full range of IT services to the agency consisting of computer software/hardware configuration and operations, user support, telecommunications and training. Duties include: Providing support to three staffed and four remote offices throughout the state and be responsible for approximately 100 PCs and their peripherals Coordinating the maintenance, planning, coordination, and implementation of data processing hardware and software requirements Analysis and troubleshooting to resolve complex problems with hardware and software Presenting training to staff both on current and new systems Reviewing new developments in judicial software and hardware products (docket, audio recording of proceedings, transcript production, etc.) to determine feasibility for procurement and installation For a complete listing of the duties and responsibilities of this position, please review the position description by clicking here. Here's what you need to qualify: Minimum Qualifications: Four (4) years of information systems experience in system construction and maintenance, system support, business analysis, and data administration OR An associate degree in Computer Science, Information Technology, or related field or completion of a two (2) year accredited vocational training program in information technology or related field AND two (2) years of information systems experience in system construction and maintenance, system support, business analysis, and data administration OR A bachelor's degree in Information Technology, Computer Science, or related field Requested Skills: Knowledge of personal computer concepts, capabilities, and components Skill in diagnosing and devising solutions to system hardware/software problems Skill in network management Experience with multiple software applications Experience creating interactive forms and templates Multi-line telephone system administration experience Web coding experience and design Application information: A resume and cover letter are required for this job posting Please attach them in the "Resume / Cover Letter" section of the application Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered. You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process. Additional information: Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range. The successful candidate must have a valid driver's license and a satisfactory driving record. Before an offer of employment, DCBS may request that you provide an official driving record. This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section. We hire preferred workers For more information, please visit our website: Preferred Worker Program. The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States. Helpful links and contact information: Learn more about DCBS Understanding the State Application Process Help and Support webpage For more information you may contact us by e-mail at DCBS.Recruitingdcbs.oregon.gov or by phone at 503-378-3200. DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our diversity, equity and inclusion webpage