Account Executive

Company Overview Urban SDK is a leading provider of urban analytics and data management solutions. As a Techstars company, Urban SDK was selected for the global Techstars Smart Mobility accelerator, joining top-tier mobility investments like Uber, Cargo, and DataRobot. We provide transportation, mobility, civil engineering, and government organizations with real-time operational insights and predictive trend analysis through IoT, telemetry, and satellite imagery data collection, reporting, and mapping. Our solutions enable smarter urban planning, efficient transportation systems, and data-driven city operations. Position Overview As an Account Executive at Urban SDK, you will be critical in driving sales and ensuring the success of our urban analytics and data management solutions. You’ll work closely with city governments, transportation agencies, and urban planners, helping them implement and optimize our software for better urban planning and operational outcomes. The role requires someone with strong experience in SaaS sales, government technology (GovTech), and the ability to guide clients through the implementation and adoption process. Key Responsibilities Sales and Business Development Proactively identify and engage with prospective clients, focusing on city governments, transportation agencies, and urban planners. Conduct product demonstrations, presentations, and workshops that illustrate the value of Urban SDK’s data management solutions. Understand client requirements, pain points, and objectives, tailoring solutions that meet their unique needs. Develop and execute strategic sales plans to meet revenue targets, managing the full sales cycle from lead generation to contract negotiation and closing. Stay engaged with clients throughout the onboarding and implementation process to ensure seamless integration and user adoption. Implementation and Training Support Collaborate with the implementation team to facilitate smooth onboarding and setup for clients, ensuring they fully understand and utilize our platform. Lead initial software setup and customization, working directly with clients to configure solutions based on their specific requirements. Conduct training sessions and workshops to ensure users are fully equipped to maximize the value of Urban SDK’s software. Serve as a key resource during the implementation phase, troubleshooting issues and providing hands-on support. Relationship Management and Account Growth Build and nurture strong relationships with key decision-makers and stakeholders within target organizations, acting as a trusted advisor. Work closely with the customer success team to monitor ongoing client satisfaction and identify upsell/cross-sell opportunities. Maintain regular communication with clients, ensuring their long-term engagement with Urban SDK solutions. Collaborate with the customer success and support teams to resolve any issues or concerns, ensuring a positive customer experience. Market and Competitive Analysis Keep up-to-date on industry trends, market shifts, and the competitive landscape related to urban analytics, data management, and smart city technologies. Conduct market research and analysis to identify new business opportunities and potential target markets. Provide feedback to the product and development teams on customer needs, feature requests, and market trends, influencing the product roadmap. Collaboration and Teamwork Partner closely with the marketing team to develop sales materials, campaigns, and strategies that drive lead generation. Work with the implementation, product, and customer success teams to ensure that clients have a smooth experience throughout the sales and onboarding journey. Participate in regular team meetings, sales training, and professional development activities to continuously enhance product knowledge and sales capabilities. Qualifications and Requirements Bachelor’s degree in Business, Sales, Marketing, Information Technology, or a related field. 3 years of experience in B2B SaaS sales, preferably within the GovTech, smart cities, or transportation sectors. Experience with SaaS implementation, onboarding, and user training, particularly with government agencies. Strong interpersonal and communication skills, with the ability to influence decision-makers and engage with stakeholders at all levels. A demonstrated ability to understand complex customer requirements and translate them into customized solutions. Self-motivated and target-driven with a proven ability to manage multiple accounts and projects simultaneously. Proficiency in CRM software and sales tools. Knowledge of urban analytics, smart city technologies, transportation, and data management is highly desirable. Experience in creating and delivering user training materials and onboarding sessions is a plus. Compensation and Benefits Competitive Salary Commission Health Insurance 401K Paid for Lunches 21 Days Paid Vacation Full-Time (40 hours per week) NDA Requirement: Yes How to Apply Interested candidates should email their resumes to micah.dickmanurbansdk.com . Equal Opportunity Employer Urban SDK is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.