Product Owner

Total Quality Logistics Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454. About the role: As a Technical Product Owner for TQL, you will serve as the voice of the customer to guide development teams in building software capabilities with the highest business and customer impact. You represent the needs and priorities of the IT Department to prioritize and manage the technical product backlog, and drive adoption to IT's self-service portal for developers. For technical products, such as the self-service portal, you serve as the voice of technical users to provide tools and automation that help contribute to the IT organization's goal to modernize and improve efficiency. What's in it for you: $73,000 125,000 base salary, benefits package, and company perks Independence to accomplish goals and requirements with minimal oversight Advancement opportunities with structured career paths Reimbursement for continuous education and technical training TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month. We win wherever we go Voted a 2019-2024 Computerworld Best Places to Work in IT. What you will be doing: Act as the voice of the customer to guide all stages of software development to deliver maximum value to the organization. Build and maintain the backlog by working with business, product, and technical stakeholders to understand business opportunities and end-user needs. Break down epics to identify and prioritize features to be delivered to meet those needs. Hold refinement sessions to proactively review upcoming epics with development team members to understand technical effort and external dependencies. If applicable, collaborate with external dependencies to retrieve what the development team needs prior to working on the epic. Work with business and technical stakeholders to develop and document user stories with strong acceptance criteria. Lead sprint planning to determine the team's objectives for the upcoming sprint; have strong influential ability to explain the why behind the sprint goal. Lead the sprint review ceremonies to present the output from the most recent sprint to applicable key stakeholders and development team. Participate in other agile ceremonies such as stand-ups and team retrospectives to be available to the team, answer questions, and work toward continuous improvement. Implement best practices for tracking and reporting product impact and product health metrics to understand the value being delivered, usability, and availability of the product. What you need: Bachelor's degree preferred, but you do not need one to be successful Development experience in Information Technology and/or strong tenure within TQL preferred Effective communication to collaborate with executive stakeholders and drive department-wide adoption At least 3 years of experience in a Product Owner role preferred Product Owner certifications (e.g. Certified Scrum Product Owner, Professional Scrum Product Owner, or SAFe Product Owner Certification) are a plus Ability to understand complex business problems and identify and interpret business needs to propose solution(s) Strong influence, facilitation, and collaboration skills with ability to effectively