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TalentZök

Collections Specialist

TalentZök, Anaheim, California, United States


Collections and Client Support Specialist- TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company? Then we've got the right team for you In this role, you're responsible for the duties listed below. Immediate opening for a Collections and Client Support Specialist in Anaheim, CA who possesses: 3-5 years of experience in B2B collections or customer support Comfortable with high volume inbound and outbound calls Experience working with ERP systems and maintaining accurate customer records Email resumes to trenttalentzok.com or call 858.376.5078. FULL DESCRIPTION : The selected candidate will be responsible for: Perform high volume inbound and outbound customer support calls with an emphasis on balances 60 days past due and older Reconcile credit memos and pre-payments against open invoices Work cross functionally with internal stakeholders to resolve customer issues in a timely manner Maintain accurate customer records in ERP system Accountable for achieving monthly retention/collection goals Send account statement and dunning letters as required Perform additional assignments as directed by the Accounting Manager The selected candidate will also possess: Must be highly organized and detail oriented Strong problem solving and follow-up skills Proficient with 10-key and must be able to type minimum 40 WPM Excellent written and verbal communication Ability to work independently and be part of a team Salary Range: $23-$25/hr For immediate and confidential consideration, please email your resume to trenttalentzok.com or call 858.376.5078. More information can be found at www.talentzok.com