Analyst 1, Cust Contract Admin

Job Description Summary The Technical Marketing resource is responsible for the creation of IT, security, and technical content, with the ability to manage and prioritize multiple projects, and work with cross-functional teams in accordance with the highest quality standards for commercial excellence. This role supports the IT needs of the Global Marketing and US Region Sales and HIT teams for responses to technical questions related to the MMS solutions including Alaris, Pyxis, and HealthSight platforms. Requests may be in the form of full technical assessments, RFPs, contract language, general customer questions or other technical support as needed. Also responsible for assisting and working with cross functional teams to produce customer centric, strategic responses for proactive proposals, executive summaries, RFx opportunities and other sales enablement activities. Integrate current MMS messaging and product functionality response content and able to effectively assist sales in developing the most impactful proposed solution to address their customer's needs. Supports sales and subject matter experts (SMEs) by assisting with strategy development, identifying/organizing/creating content, and writing responses in order to successfully manage and support revenue generating opportunities with 100% accuracy while prioritizing competing priorities and meeting timelines. The position reports to the Senior Manager, Technical Marketing, US Region MMS, and will require close cross functional collaboration with the US Region RFP Team, R&D, Technical Product Management, Product Security, Information Security, Data Privacy, Contracts, Legal and GCS technical teams. Job Description Be part of something bigger Client is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Responsibilities: • Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions. • Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits • Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately. • Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams. • Maintain training to remain current with knowledge depth on new versions and product releases. • Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company. • Collaborates with the HIT team to deliver technical training to support MMS solutions and product releases • Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations • Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases • Other responsibilities as assigned. Qualifications: • Bachelor's degree preferably in a technical field, or equivalent experience • Technical IT training • Knowledge of Client MMS products preferred • Project management experience • Demonstrated ability to multitask and balance competing priorities to meet deadlines • Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer facing response • Driven by desire to assist and support • Strong customer centric perspective • Strong fit with Client values