Director of Operations - Low Voltage Systems - Baltimore, MD

Director of Operations - Low Voltage Systems - Baltimore, MD As the Director of Operations, you will oversee the day-to-day operations of the business with a focus on Low Voltage systems across a variety of Commercial and Industrial projects. Your leadership will be instrumental in driving efficiency, productivity, and overall organizational success. Responsibilities: Strategic Planning: Develop and implement strategic operational plans to align with the company's overall goals. Team Leadership: Lead and manage a diverse team of operational professionals, fostering a positive and collaborative work environment. Process Improvement: Identify opportunities to streamline processes, reduce costs, and enhance operational efficiency. Risk Management: Assess and mitigate operational risks to ensure business continuity. Performance Management: Monitor key performance indicators (KPIs) to measure operational effectiveness and identify areas for improvement. Financial Oversight: Collaborate with finance teams to manage budgets, control costs, and optimize resource allocation. Customer Focus: Ensure customer satisfaction by overseeing customer service, support, and delivery operations. Quality Assurance: Implement quality control measures to maintain high standards of product or service delivery. Qualifications: Leadership and Relationship Building: Proven ability to lead, motivate, and collaborate with diverse teams, both internally and externally. Execution Focus: A hands-on approach to problem-solving, with a strong emphasis on delivering results. Willingness to go the extra mile, including on-site visits and administrative tasks. Strategic Thinking and Financial Acumen: Strategic mindset coupled with a strong understanding of financial principles and operational processes. Technical Proficiency: Experience in reading, understanding, and interpreting complex technical documents, including contracts, drawings, and specifications. Problem-Solving and Decision-Making: Demonstrated ability to identify and resolve complex issues, make sound decisions under pressure, and negotiate effectively. Adaptability: Thrives in dynamic environments and can adapt to changing priorities and challenges. Results-Oriented: Proven track record of achieving business objectives and driving tangible results. Education and Experience: Bachelor's degree in Business, Management, Operations, Project Management, Construction Management, or a related field. Minimum of 10 years of leadership experience managing project and program managers. Extensive experience in delivering large-scale, General Contractor, and commercial infrastructure projects. If this role is of interest please reach out to kieran.hitchengryphonoakwood.com for a confidential call or apply directly via the link above.