Associate - Supply Chain

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Responsibilities This role manages NASSC finished stock inventory for the U.S. Sales Affiliate, Canada (CA) and Puerto Rico (PR). The individual will work with supplying plant sites and the marketing brand teams/Affiliate representatives to ensure proper inventory levels to enable each support Sales Affiliate to meet its customer service targets and other goals and objectives. Additional responsibilities can include any or all of the following: oversight of external distribution partners, balancing inventory between the US NALO distribution sites to maximize customer service and minimize product obsolescence, supporting new product launches, packaging changes, productivity improvement projects, safety involvement, metrics reporting, master data stewardship, and implementation of new GBIP releases as required. To meet these customer requirements, this position requires an understanding of the pharmaceutical industry, distribution, manufacturing and sales practices as well as logistics/traffic, warehousing, regulatory compliance (including PDMA, cGMP, Sarbanes-Oxley and Special Security Substance administration) finance, quality assurance and all associated systems. Key Objectives/Deliverables SAFETY- Performs tasks in a safe manner – follow all ergonomic guidelines including early reporting of injuries - Contributes to advancing safety in NALO. INVENTORY MANAGEMENT: Manages finished goods safety stocks and inventory for Sales Affiliate (examples include managing safety stock changes, obsolete, potentially obsolete inventory, slow moving inventory, etc). Serves as key point of contact with the Sales Affiliates on inventory management - and works to engage brand teams on decisions surrounding inventory management and supply planning – this would include during times of product supply issues and packaging changes. Ensures successful launches, packaging changes, transitions and discontinuation of products for the Sales Affiliate. During times of supply constraint, works with US Affiliate and Customer Service to determine allocation of inventory to customers. Coordinates with NALO Operations teams to facilitate customer shipments CUSTOMER SERVICE - Has a working knowledge of key customer service activities to be able to provide guidance around inventory related topics and interactions. DSCSA Review and Oversight Handling DSCSA processes as necessary including but not limited to Serial number verifications, claims, “data, no product” or “product, no data” and other exceptions or issue resolution as defined by FDA or customer requirements PROCESS OWNERSHIP/IMPROVEMENT Helps develop/improve processes to continually adapt to our changing business so that we may be as effective and efficient as possible. Serves as a process owner for key inventory related/customer service-related functions. METRICS/COMMUNICATION Actively support requests from Affiliate and Supply Chain/Mfg for daily, weekly, monthly, quarterly, yearly and ad-hoc customer shipment and inventory reports and other metrics related information. Influences outcomes to better align Mfg/Distribution/Affiliate on supply, inventory, customer service, and product transition issues. Lead and participate in projects to improve productivity of NASSC and Be accountable for those tasks for which you are responsible for including ensuring that your processes are documented in a manner that will enable other team members to backup your tasks if needed. Work as a team to ensure all area goals and customer needs are met – be flexible and have a positive attitude. Comply with all Special Security Substance, Sarbanes-Oxley, cGMP regulations, PDMA, and other regulatory requirements. This includes Redbook and clean desk policies. Manage stock transfer process for finished goods and ensure appropriate inventory levels at all distribution centers (includes significant interaction with SAP). Oversight of external distribution partners to ensure they are meeting defined objectives, to manage process improvement activities, etc. Responsible for ensuring data integrity and good documentation practices while performing job tasks. Create and manage material master data for pharmaceutical and promotional materials Create and manage customer master data Perform transactional work as required (inventory reports, loading orders, enter manual orders, new stock orders, re-orders, stock transfers, scrapping, create/discontinue materials in SAP, etc. manual email communication for customer inquiries) Basic Qualifications Bachelor’s degree OR High School degree and 5 years supply chain/manufacturing experience Additional Skills/ Preferences Demonstrated experience in Manufacturing/Supply Chain or Finance strongly preferred Proficient knowledge of SAP APICS CPIM certification Additional Information This is a shift based role that is expected to be on-site supporting the operations Sunday-Thursdays primarily between 11am and 8pm. May need to cover other shifts and working days including weekends and holidays as necessary. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups. WeAreLilly