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Swoon

Front Desk Coordinator

Swoon, Burlington, Massachusetts, United States


We are hiring a Workplace Services Coordinator for the world's largest CRM provider Location: Fully onsite - 3 days in Burlington, 2 days in either Cambridge or Boston. MUST be able to commute to all 3 locations. Parking is free in the Burlington office, and there are easily accessible train stations near the Cambridge and Boston offices. Duration: This is a contract currently through early March, with likelihood of extension. What you'll bring: 1 year of customer-facing experience Ideal: prior experience in facilities or workplace services Ideal: experience with Slack, Salesforce, Google Suite, and Quip An outgoing, bubbly personality and exceptional communication and organization skills. What you'll do: Act as the face of our company, managing the front desk and interfacting with employees, guests, and vendors. Assist with badging and check-ins. Assist with all facilities requests and vendors in Metro Boston, and coordinate access when needed Manage the setup of large meetings and events Ensure that facilities problems are identified and addressed quickly; work with, and ensure that building management is delivering quality services; deliver on all internal customer demands Facilitate daily deliverables for internal SFDC employees Requests, including furniture (tables, chairs, filing cabinets) replacements/needs and building requests (Temperature adjustments-HVAC, lighting, etc.) Manage and administer ticket submittals for Workplace Services Assist with all furniture deliveries and installs for office Assist with bulk packages when needed (moving to another location) Assist with overseeing snack vendor to ensure pantries are being stocked correctly