Softworld, a Kelly Company
Desktop Support/Junior Systems Admin - LLJP00001576
Softworld, a Kelly Company, Lexington, Massachusetts, United States
Job Title : 80694 - Desktop Support/Junior Systems Admin Job Location : Lexington MA 02420 Onsite Requirements : Systems Administration experience within a Windows environment Active Directory Desktop support experience Job Description : Required Skills : 3-4 years of Desktop support experience Experience and familiarity with the following operating systems - Windows Server 2012, 2016 and 2019, Windows 7 and 10. Experience working on Mac systems. The ability to Collaborate with team members to complete assigned tasks/projects. Experience managing and tracking issues with ticketing program (Remedy, Service Now, Jira, etc) Install, update, and troubleshoot systems/servers. BS degree or equivalent experience. Any prior military experience is a plus. They will modify the years of experience if someone has most of the technical skills and a military background Prefered Experience: Systems Administration is a plus. Any Linux experience is a plus. Experience managing classified IT systems, STIGs, SCAPS, RMF Experience maintaining directory services. (e.g., Microsoft Active Directory, LDAP, etc.). Managing afs infrastructure to include users, groups and data. Managing lifecycles of equipment to include computers, servers and mobility Configuring and managing Cisco/Juniper equipment to include switches, routers and Call Managers. Troubleshooting mobile devices to included iPhones, iPads Basic experience with managing or operating containers Experience with virtual machines. (e.g., Microsoft Hyper-V, VMWare vSphere, Citrix XenDesktop/Server, Amazon Elastic Compute Cloud, etc.). Experience managing system/server resources including performance, capacity, availability, serviceability, and recoverability. Able to diagnose and perform repairs on faulty system/server hardware. Develop and document systems administration standard operating procedures. Plan, execute, and verify data redundancy and system recovery procedures. Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routine reboots, data dumps, and testing. Provide ongoing optimization and problem-solving support Qualification Assessment Must Have Experience Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.) 3 years Diagnose, repair and troubleshoot system/server hardware 3 years Managing AFS infrastructure (users, groups, and data) 3 years Hardware Configure, troubleshoot, and maintain desktop and server-grade hardware 3 years Systems Experience with one: Windows Server 12', 16' & 19', Windows 7 & 10 3 years Technical and Desktop Support 3 years Ticketing Systems 3 years Nice to Have Certification CompTIA Security Certification Yes Degree Level Bachelor's Degree Yes Experience Configure and manage Cisco/Juniper equipment (switches, routers and Call Managers) 0 years Develop and document systems administration SOP's 0 years Equipment lifecycle management (computers, servers and mobility) 0 years Install, update, and troubleshoot systems/servers 0 years Managing or operating containers 0 years Mobile device troubleshooting (iPhones, iPads, etc.) 0 years Plan, execute, and verify data redundancy and system recovery procedures 0 years System/Server management (performance, capacity, availability, serviceability, and recoverability) 0 years System maintenance (cleaning, disk checks, routine reboots, data dumps, and testing) 0 years Government Policy/Regulations STIGs/SCAP 0 years Systems MS Active Directory, LDAP 0 years Redhat Linux Systems Administration 0 years Systems Administration 0 years Virtualization Technologies (VMware, including ESXi and VCenter configuration) 0 years 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role. Due to the nature of the work, a United States Government Clearance is required to be eligible for the position