Mortgage Loan Officer

Job Title: Member Direct Mortgage Loan Officer Primary Location: Grand Rapids, MI Employee Status: Full-time Hourly Commission Estimated Hours/Week: 38 Remote: No % of Travel for the Position: 0% What You'll Get: (note varied offerings based on role and hours) Weekly Pay / Eligibility for yearly merit pay increases Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) Retirement options like 401 (k) with company match and pension. Paid time off: Vacation, paid holidays, paid volunteer time, sick days, & flex time. Tuition reimbursement To see a full list of our benefit offerings - check out this helpful guide About this position: LMCU is looking for an energetic and passionate Mortgage Loan Officer who will be responsible for responding to inquiries and working with members and prospective members looking to obtain Mortgage Financing for the purchase/construction of a new home or the refinance of an existing property. An individual in this role will act as a trusted financial partner to provide financing solutions that meet the goals of the member. As a Loan Officer in our Member Direct channel you will be part of a growing team that works together in a dynamic centralized Call Center environment. In Member Direct lending you will be provided with leads and opportunities to assist Lake Michigan Credit Union Members. What you'll do: Engage with prospective members to build rapport and determine their financial needs and goals. Review LMCU's portfolio of products and services to find the best financing solution to offer to the member. Review and evaluate credit, income and asset information to insure members meet product guidelines. Produce and submit complete and quality Loan Applications. Manage leads from various sources including online applications, inbound call queues, and outbound sales opportunities. Follow-up on potential mortgage opportunities and maintain consistent professional contact with members throughout the process. What You'll Bring: Two to three years of previous experience in Mortgage Sales or Mortgage Banking in a related area. Previous sales experience is a plus. Maintaining an active registration with the National Mortgage Licensing System (NMLS) is required. Ability to work independently and effectively handle multiple, simultaneous, and changing priorities. Strong written and verbal communication skills. Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not-for-profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: Careerslmcu.org If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: (616) 242-9790 Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer