Lake Michigan Credit Union
Mortgage Processing Team Lead
Lake Michigan Credit Union, Grand Rapids, Michigan, us, 49528
Job Title:
Mortgage Processing Team Lead
Primary Location: MI - Grand Rapids or Kalamazoo
Employee Status: Full-Time Hourly
Estimated Hours/Week: 38 hours/week
What You’ll Get:
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
Tuition reimbursement
About this position: LMCU is looking for a Mortgage Processing Team Lead who will be responsible for assisting with pipeline management and providing support for individual processors with assistance they may need. This role will also provide ongoing training support for new hires as well as for new processes being implemented.
What you’ll do:
Assists processing management in monitoring reports in an effort to meet all facets of pipeline management. Assists with prioritization of tasks to ensure timely actions are taken by the team to meet cycle time, member satisfaction, production and compliance requirements, etc.
Based on staffing and current loan levels, may need to carry a small pipeline meeting all expectations of pipeline management.
Assists processing management in identifying process improvement needs and providing support to training team to develop any necessary training required for such improvement.
Provides support to individual processors for questions and/or assistance they may require for loan, system, or process-related items. Assists with escalations, priority requests and staging needs.
Works collectively with processing management to develop partnership among all departments. This includes the requirement to attend certain meetings including, but not limited to, bulletin update calls, partnership meetings, and pipeline review calls.
What You’ll Bring:
Three years to five years of mortgage experience, including processing experience.
Understands and is able to communicate all mortgage policies and procedures as set by state, federal and LMCU guidelines.
Who We Are: We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not-for-profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role? You may email us at: Careers@lmcu.org. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
#J-18808-Ljbffr
Primary Location: MI - Grand Rapids or Kalamazoo
Employee Status: Full-Time Hourly
Estimated Hours/Week: 38 hours/week
What You’ll Get:
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
Tuition reimbursement
About this position: LMCU is looking for a Mortgage Processing Team Lead who will be responsible for assisting with pipeline management and providing support for individual processors with assistance they may need. This role will also provide ongoing training support for new hires as well as for new processes being implemented.
What you’ll do:
Assists processing management in monitoring reports in an effort to meet all facets of pipeline management. Assists with prioritization of tasks to ensure timely actions are taken by the team to meet cycle time, member satisfaction, production and compliance requirements, etc.
Based on staffing and current loan levels, may need to carry a small pipeline meeting all expectations of pipeline management.
Assists processing management in identifying process improvement needs and providing support to training team to develop any necessary training required for such improvement.
Provides support to individual processors for questions and/or assistance they may require for loan, system, or process-related items. Assists with escalations, priority requests and staging needs.
Works collectively with processing management to develop partnership among all departments. This includes the requirement to attend certain meetings including, but not limited to, bulletin update calls, partnership meetings, and pipeline review calls.
What You’ll Bring:
Three years to five years of mortgage experience, including processing experience.
Understands and is able to communicate all mortgage policies and procedures as set by state, federal and LMCU guidelines.
Who We Are: We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not-for-profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role? You may email us at: Careers@lmcu.org. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
#J-18808-Ljbffr