Personal Injury - Case Manager

Why Levin & Nalbandyan Levin & Nalbandyan, LLP is a prominent Los Angeles law firm that is raising the bar on what is means to be trial lawyers. As trend setters in the legal space, we pride ourselves in delivering exceptional legal services while fostering a collaborative and inclusive work environment. As a modern-day law firm, we prioritize data-driven strategies and are committed to delivering client-centric solutions. Our mission is clear: to provide unparalleled legal services for our clients, and to ensure that justice is obtained for those who need our help. Along with our focus on continuous improvement, we offer career advancement opportunities and comprehensive training to support our team members’ success. We are seeking a dedicated and detail-oriented Personal Injury - Case Manager to join our growing team. Job Summary: The PI Case Manager will play a critical role in managing cases for clients who have sustained injuries due to accidents or negligence. This individual will coordinate between clients, attorneys, healthcare providers, and insurance companies to ensure that each case is processed smoothly and efficiently. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to advocate for clients to secure the best possible outcomes. Responsibilities: Client Communication & Support Serve as the primary point of contact for clients, providing regular updates and addressing their questions or concerns. Explain legal and medical terminology in an accessible way to ensure clients understand each phase of their case. Maintain empathy and professionalism, offering support to clients who may be in physical or emotional distress. Case Documentation & Organization Gather and organize all relevant documentation, including medical records, police reports, and insurance information. Ensure all files are accurately maintained in a confidential and organized manner. Complete and submit necessary forms, reports, and correspondence in a timely manner. Coordination with Providers and Insurance Companies Schedule client appointments with medical providers, arrange consultations, and coordinate rehabilitation services as needed. Communicate with insurance adjusters to facilitate the claims process and advocate for the client’s best interests. Liaise with attorneys, providing them with the necessary documents and updates on case progress. Case Progress Monitoring Track case deadlines and ensure all steps are completed on schedule, keeping the attorney and client informed. Monitor treatment plans, recovery progress, and necessary follow-up actions to support client recovery. Advocacy and Negotiation Support Act as a client advocate, helping them navigate the healthcare and legal systems. Assist in the preparation of cases for settlement negotiations, ensuring all documentation is ready for evaluation. Work collaboratively with legal teams to maximize case outcomes and client satisfaction. Language Spanish (Required) Life at Levin & Nalbandyan Modern office space Food provided Opportunities for professional growth and development Casual work attire Relaxed atmosphere Supportive and inclusive workplace culture Goal-oriented environment with performance incentives Flexible working hours Safe work environment Lively atmosphere Fun monthly events and activities Benefits: 401(k) 401(k) 4% Match Dental insurance Health insurance Internet reimbursement Life insurance Paid time off Vision insurance Schedule: 8 hour shift Overtime Work Location: In person