Personal Injury Law Case Manager

About the Company Omega Law Group is a prestigious personal injury law firm located in the heart of Beverly Hills. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: www.omegalaw.com . About the Role Join our team as a Case Manager and be the backbone of our firm. Make a difference in the lives of our clients by providing them with crucial support and guidance. If you're ready to be an essential part of our mission for justice, apply now and help us make a positive impact. We are seeking a highly organized and detail-oriented individual to be responsible for guiding clients through the personal injury claims process, from the initial consultation to case resolution. You will serve as the primary point of contact for clients, ensuring that their needs are met and that they receive the support and assistance they require throughout their case. This role is located at our Beverly Hills office and requires physical presence on-site. Responsibilities Conduct initial consultations with clients to gather case details and relevant information Oversee all pre-litigation aspects of personal injury cases, managing files from intake to disbursement Maintain organized and updated client files, including document management Collect necessary evidence, documentation, and information pertaining to each case Investigate and establish liability, including obtaining witness statements and photographic evidence Coordinate medical treatment and provide recommendations for care Gather and organize medical records Maintain regular communication with clients, providing updates on case progress via text and phone calls Schedule and remind clients of medical appointments Assist clients in navigating the healthcare system and obtaining necessary treatment Initiate insurance claims and manage Medi-Cal/Medicare/Private Insurance Liens Prepare legal documents and paperwork related to each case Interact with a wide array of entities and individuals, including but not limited to clients, attorneys, and medical providers Provide mentorship and training to case manager assistants Qualifications Proven experience in case management, preferably within personal injury law Ability to navigate high-volume workloads in a fast-paced environment, with a talent for embracing and adjusting to change Excellent customer service skills and demonstrate authentic empathy and compassion towards clients Exceptional communication and interpersonal skills for heavy client contact Strong attention to detail and exceptional organizational skills and capacity to manage multiple tasks efficiently Excellent follow-through to meet multiple deadlines Ability to work collaboratively in a team environment, as well as independently with minimal supervision Demonstrate problem-solving skills and the ability to think critically in a variety of situations Proficiency in case management software and Microsoft Office Suite Familiar of medical and insurance terminology is a plus Proficiency in Spanish is desirable; candidates fluent in Spanish are encouraged to apply We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.