Admissions Coordinator

Worcester - onsite $60K Admissions Assistant Reception and Communication Welcome and assist all visitors, including those with scheduled appointments for tours and meetings. Manage incoming phone calls and email inquiries, providing information to prospective applicants, consultants, and representatives. Coordinate visitor appointments and maintain the office's master calendar. Prepare and distribute informational materials, including letters and packets for inquiries, accepted students, and financial aid processes. Records and Data Management Maintain office records and ensure the accuracy of data in the admissions database (e.g., Blackbaud or similar). Process inquiries and assign them to appropriate team members. Schedule interviews, events, and open house sessions in the database. Import application data and assign fee waivers as needed. Handle mail processing and route items to the appropriate recipients. Assist families with login and navigation of online portals. Generate reports reflecting office activities and fulfill district reporting requirements. Manage and update student records, including international student documentation and transcripts. Process withdrawal or status change forms for students. Administrative and Event Support Manage office supplies and process related purchase orders. Supervise and assign tasks to student workers supporting the office. Assist in planning and organizing events such as open houses and revisit days, including managing attendee lists, badges, refreshments, and facilities requests. General Qualifications A welcoming and professional demeanor with excellent interpersonal skills. Strong organizational abilities and capacity to handle multiple tasks simultaneously. High level of discretion and confidentiality. Proven ability to deliver exceptional customer service and work independently within a collaborative environment. Experience in office settings and familiarity with customer-focused roles preferred.