Client Relations Specialist

Job description We are looking for a Client Relations Specialist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. What does a Client Relations Specialist do? As a Client Relations Specialist, you will be the first point of contact for our Orlando office location. Our Client Relations Specialist's duties include offering administrative support across the organization. You will welcome guests and greet people who arrive for their scheduled appointments. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Client Relations Specialist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and time management skills are essential for this position. Ultimately, a Client Relations Specialist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Update calendars and schedule meetings Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Requirements and skills Proven work experience as a Client Relations Specialist , Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude To be considered for the position Schedule: Monday-Friday Salary Range $40,000-$45,000 Location: Orlando, FL