Inside Sales Specialist

Job Listing: Inside Sales Specialist – A Limousine Connection -A1A Global Ground Position: Inside Sales Specialist Company: A1A Global Ground Location: Salt Lake City Employment Type: Full-Time Salary: Competitive, based on experience, with commission and bonus opportunities Reports To: Sales Manager or Director of Sales About A1A Global Ground A1A Global Ground is a leader in executive ground transportation services, offering premium, reliable, and efficient solutions to clients worldwide. We pride ourselves on innovation, superior customer service, and our commitment to excellence. Join our team to be part of an industry-leading company focused on delivering exceptional service and results. Job Overview The Inside Sales Specialist will play a key role in driving revenue growth by identifying, nurturing, and closing new sales opportunities while building and maintaining strong relationships with existing and potential clients. This position requires a proactive individual with exceptional communication skills, a customer-focused approach, and the ability to thrive in a fast-paced, results-driven environment. Key Responsibilities Reservation and Quote Requests: ● Handle Client Reservation Requests: ○ Manage inbound inquiries for reservations, ensuring accuracy and timeliness in the booking process. ○ Use reservation software (e.g., Santa Cruz) to schedule and confirm bookings, ensuring all client preferences and special requests are captured. ○ Cross-check availability of vehicles and chauffeurs to match client needs. ● Prepare and Provide Accurate Quotes: ○ Respond to quote requests promptly via phone, email, and web-based platforms. ○ Leverage tools like The Quote Bot to generate detailed, professional quotes tailored to client requirements. ○ Follow up on quote submissions to address any questions and increase the likelihood of closing the sale. ● Maximize Revenue Opportunities: ○ Upsell and cross-sell additional services, such as premium vehicle options, amenities, and extended routes. ○ Suggest cost-effective solutions for complex transportation needs, such as multi-destination trips or event coordination. ● Ensure Compliance and Consistency: ○ Ensure that all quotes and reservations comply with A1A Global Ground’s pricing models, policies, and service standards. ○ Maintain a thorough understanding of inclusive pricing models, including gratuity, fees, and corporate discounts, to provide transparent and accurate quotes. ● Track and Manage Requests in CRM: ○ Document all reservation and quote interactions in HubSpot or other CRM systems to ensure seamless client communication and follow-ups. ○ Regularly review and update client profiles with preferences, trip history, and feedback to enhance service delivery. ● Collaboration with Operations Team: ○ Work closely with the dispatch and fleet management teams to ensure smooth execution of reservations. ○ Communicate any special requirements or last-minute changes to ensure customer satisfaction. ● Client Relationship Management: ○ Build trust with clients by offering personalized support throughout the quote and reservation process. ○ Proactively address and resolve issues related to availability, pricing discrepancies, or service requests. ● Relationship Building: ○ Build and maintain strong relationships with corporate clients, event planners, and travel managers. ○ Collaborate with account managers to ensure client satisfaction and retention. ● Sales Strategy and Reporting: ○ Meet or exceed sales quotas and KPIs. ○ Maintain accurate records of sales activities and client interactions in HubSpot. ○ Provide regular feedback and reports on sales performance to management. ● Collaboration: ○ Work closely with marketing, customer service, and operations teams to ensure seamless client onboarding and satisfaction. ○ Participate in team meetings, training sessions, and sales events. Qualifications ● Education and Experience: ○ Bachelor’s degree in Business, Marketing, or a related field preferred. ○ 2 years of experience in inside sales, B2B sales, or account management, preferably in transportation or a related industry. ● Skills: ○ Excellent verbal and written communication skills. ○ Strong negotiation, persuasion, and problem-solving abilities. ○ Proficiency in CRM software (e.g., HubSpot) and Microsoft Office Suite. ○ Ability to manage multiple tasks, prioritize effectively, and meet deadlines. ● Personal Attributes: ○ Results-driven with a passion for sales and client success. ○ Proactive, self-motivated, and adaptable to a dynamic environment. ○ Team-oriented with a positive attitude and commitment to excellence. What We Offer ● Competitive base salary with uncapped commission opportunities. ● Comprehensive training and development programs. ● Health, dental, and vision insurance. ● 401(k) retirement plan with company match. ● Paid time off and holiday pay. ● Opportunities for career growth within a fast-growing company. How to Apply: Submit your resume and a cover letter explaining your qualifications and interest in the position to [Insert Contact Email or Application Link].