Parts Specialist

Job Description/ Job Duties: Receiving Customer orders via Marketplace website, email Parts America, KODIAK Parts and occasionally walk-ins and telephone call in. Manage Core returns, receive and credit / customers for any additional returns or any re-stocking fees that may apply. Maintain a back-order file with estimated delivery dates and report to Materials Manager all discrepancies. Processing all received back orders and be sure they ship within 24 hours of reception. Track all past due core returns and process all fees pertaining to BER and non-returns. Track credit returns to TSAV to be sure they are received in by months end. Analyze inventory reports identifying high and slow-moving inventories. Create cycle count sheets and enter SAP for Material Handlers. Monitors inventory levels in locations for product and notifies Material Manager to avoid stock outages. Maintains awareness and the need to reorder consumable supplies. Provide logistic support for special projects, Example: AOA kits. Service bulletins etc. Acquire new Customer information and help set up in our system’s network. Add and Educate new Customers with our online ordering process Marketplace. As required Collections of outstanding customer balance. Expedites and tracks parts and product sent out for repairs/overhauls and updates Materials Manager. Always delivers excellent customer service with both external and internal customers. Maintains a clean, safe working environment for self and co-workers. Performs other duties as assigned that would lead to successful operation of department and team. Pull /pick parts from stores and prepare documentation to ship parts (as needed). (Including delivery note, invoice, pro-forma, and any other documents needed). Identify, label, and pull parts for issue to service center and put in correct bin location as needed. When required load and un-load delivery trucks (as needed). Required Education and Experience: 2 years of SAP experience is required. MRP/ ERP software experience is a plus. Aviation industry knowledge and experience preferred. High school diploma or general education degree (GED). College Degree HIGHLY Preferred Understanding of ERP software methodology to support sales process. Computer proficient in MS office and general internet applications. Ability to consistently fill pipeline and drive revenue opportunities. Perceptive of interpersonal dynamics with the ability to connect with anyone. High workplace efficiency and organization Self-motivated and driven by success, strong work ethic and integrity. Must be able to multitask. Must possess good oral and written communications skills and problem-solving skills. Working Conditions: Must be able to lift and carry items weighing up to 50 pounds.