Jewelry Sales Supervisor

Icebox Diamonds & Watches is a family-owned and operated luxury jewelry retailer that has been in business for over 40 years. We recognize and celebrate with our team providing an amazing company culture and a fun work environment and most of all, we understand that our people make a difference in our clients’ experience. Our Social Media Outlets, including Instagram, YouTube, Facebook, Snapchat, Twitter and TikTok, are among the most followed and viewed in the jewelry world Currently we are seeking to hire a Sales Supervisor for the Icebox Boutique at Saks Fifth Avenue in Phipps Plaza. You must have the willingness to go above and beyond - always for the customers and the company. In our boutiques, the Sales Supervisor displays a laser focus on the customer providing them the luxury Icebox experience. The salary is $65,000/yr Commission Bonus Benefits Include: 80 Hours PTO Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Responsibilities: Assist customers in the selection of Fine Jewelry merchandise in a Luxury Brand environment Meet/exceed personal and boutique’s monthly and annual sales goals and CRM goals Ability to create a strategic schedule for the boutiques location Achieve growth and hit sales targets by successfully managing the sales team Build and promote strong, long-lasting customer relationships by communicating with an understanding customer’s needs Maintain Icebox standards including replenishment and presentation as well as the general appearance and cleanliness of the store Develop successful CRM by capturing clients information Handle each customer transaction professionally, efficiently and accurately Navigate POS systems and ability to process a sale Resolve customer inquiries/complaints Assist in updating our newest offerings in our social media channels Exceed all expectations and flexible to the daily changes of the position