Hotel General Manager

Hotel General Manager Job Summary: We seek a highly motivated and accomplished Hotel General Manager to take charge of our hotel operations. This role demands a proactive leader to ensure superior guest satisfaction, drive profitability, and uphold operational excellence. You will lead a committed team, manage budgets rigorously, and implement effective strategies to elevate the guest experience and maximize performance. Key Responsibilities: 1. Operational Leadership: - Command daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance, to ensure peak performance and efficiency. - Enforce compliance with all health, safety, and sanitation regulations without compromise. 2. Guest Experience: - Champion the guest experience by delivering exceptional service and swiftly resolving issues. - Develop and implement robust guest satisfaction initiatives based on actionable feedback and reviews. 3. Financial Management: - Take ownership of the hotel’s annual budget, forecasts, and financial reports to drive fiscal success. - Scrutinize revenue and expenses, making decisive adjustments to achieve financial targets. 4. Staff Management: - Recruit, train, and cultivate an elite team of hotel staff, fostering a productive and positive work environment. - Conduct thorough performance evaluations and provide ongoing coaching to drive excellence. 5. Sales and Marketing: - Collaborate aggressively with the sales and marketing team to propel occupancy rates and revenue through impactful marketing strategies and promotions. - Forge and maintain strategic partnerships with local businesses and organizations to enhance hotel visibility. 6. Strategic Planning: - Identify and capitalize on opportunities for growth and development, implementing decisive plans to enhance operational efficiency. - Maintain acute awareness of industry trends and competitor activities to stay ahead. 7. Reporting: - Prepare comprehensive reports and presentations for ownership or stakeholders on hotel performance, challenges, and opportunities for improvement. Qualifications: - Bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable. - Minimum of 10 years of experience in hotel management, with a proven record of achieving results. - Exceptional leadership and interpersonal skills with a decisive approach. - Strong organizational and time-management capabilities. - Proficiency in hotel management software and Microsoft Office Suite. - Willingness to work flexible hours, including weekends and holidays, as needed. What We Offer: - Competitive salary. - Comprehensive health and wellness benefits. - Opportunities for professional development and growth. - A dynamic work environment that values teamwork and high performance.