Inside Sales Support

Description of the Position We are searching for a dedicated person who wants a career, not just a job. With an average employee tenure that exceeds 14 years, we are looking for someone who is thinking long term. This position requires proficiency with customer relations & service skills, marketing, office procedures and some math / science. You should be experienced with Word, Excel and Outlook and have broad internet, computer and other software skills. We will teach you the various order management and invoicing programs we use. You will be an associate on an established sales team and assist in the day-to-day flow of paperwork, data & order entry, respond to requests for information from customers and prepare quotations. We are looking for someone with a competitive spirit, optimistic personality and who thinks of problems as opportunities to serve customers. You must be able to take the initiative to seek the next task without being directed to do so and be willing to engage in self-study with instructions and information available from your experienced co-workers and team members. You should be experienced with Word, Excel and Outlook and have broad internet, computer and other software skills. As with many careers, success and professional satisfaction are tied to organizational skills, situational awareness, persistence, attitude, accuracy, dedication, and a long-term approach. Brief Company Description The R. L. Craig Company, Inc. is a manufacturer’s representative in the commercial and industrial heating/air conditioning/ventilation market. The sales territory we service is the entire Commonwealth of Kentucky and Southern Indiana. Our company has been in business in this area since 1955. A manufacturer’s representative is someone who has a contract to exclusively market and sell a manufacturer’s products within an assigned territory. The manufacturers we represent are the leaders in their respective industries. The products we sell to contractors and facilities include commercial and industrial fans, ductwork, specialty air handling equipment, air distribution accessories, energy recovery equipment, and industrial dust / smoke collection systems. To learn more about the R. L. Craig Company, Inc., please visit our web site at www.rlcraigco.com Other related websites include: www.greenheck.com , www.price-hvac.com , www.samsunghvac.com , www.ductsox.com , www.anteccontrols.com