Order Processing Specialist

A solution-based, leading parenting 411 company is seeking an Order Processing Specialist to join their team in a temp-to-perm capacity They are are seeking a highly motivated and detail-oriented candidate to support Operations and Sales to help drive results by bringing order management expertise and an analytical mindset. Excel Experience is a MUST (V-Lookups, Pivot Tables, etc) Responsibilities Ensuring all necessary documentation is completed accurately and timely Review incoming orders for accuracy, contract compliance, and business guidelines Enter order and financial data in systems to ensure timely processing and shipping, delivering a high level of quality that minimizes the risk of delay Coordinate with warehouse operations to ensure orders are on time Resolve order processing and invoicing issues, escalating when necessary Maintain a high degree of quality control and validation of completed work Work with Finance to resubmit invoices that are past due Address customer concerns regarding shipping delays or damaged goods Update customer records with order details such as shipping details and tracking numbers Update Finance with status of payments from Customer Portals Maintain customer data such as ship-to addresses and essential contact lists Ensure operating and quality standards are met based on service objectives Other projects as assigned Qualifications 0-3 years of experience with EDI order processing, invoicing, data entry, and customer service Strong computer skills and fast, accurate data entry capabilities; proficient in Microsoft Excel - Will need to pass a screening for this role Technical experience with ERP systems - NetSuite, SAP, FreshService etc. are a plus Experience with management of shipping vendors - FedEx, UPS, Freight Carriers are a plus Excellent communication in both written and verbal forms Ability to work in a fast-paced, performance-based environment and be a self-starter Ability to prioritize, organize, and manage multiple tasks with great attention to detail and quality Energetic, positive team player who is excited and comfortable in an entrepreneurial environment Education: Bachelor's degree in Finance, Business, or related field Please submit your resume in Word format for immediate consideration. You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. ​