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eTeam

Client Services Representative

eTeam, South Jordan, Utah, United States


Job Role - Client Services Representative -For Banking Client Location - South Jordan, UT -Hybrid Duration - 12 Months Respond to and coordinate with clients/business areas in regarding returned mail inquiries Respond to internal and external inquiries and ensure maintenance of SLAs Work with clients or internal stakeholders as information is required or requested Support the reconciling of unclaimed assets as needed Work on assigned projects on an as-needed basis to support Escheatment Operations Identify and escalate potential process anomalies to management in a timely manner Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues. Considerable technical skills, large data management processing, and MS Excel experience.