Optical Technician / Optician

Job Title: Optical Technician (Optician)Company: Clarkson EyecareLocation: Chesterfield, MOTraining Provided - No medical/eyecare experience requiredPay: $15/hour, plus bonus and commissionPerks:Full Benefits Package - Medical, Vision, Dental and Life Insurance401k Employer MatchingPaid Time Off and Paid HolidaysCompetitive Base Pay BonusOptical Education ReimbursementPaid Maternity LeaveHours:Full TimeOur offices are open Monday-Friday 8am-7pm, Saturday 8am-1pmYou will not work all of these hours, but you must have open availability to work any shift within these hours.You may have to work a little earlier/later as neededRequirements:High School Diploma or GED EquivalentFavorable result on Background CheckBasic computer skillsStrong customer service skillsExcitement to learn and grow Essential Functions:Promote frames and lenses recommended by the doctor to meet patient needsAdjust and repair glassesFacilitate patient flowVerify medical and vision insurancesEffectively communicate with patients, doctors, and managersAnswer inquiries through phone, email, and in person requestsAn Optical Technician (Optician) will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. This employee is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the good and services we offer.Responsibilities:60%Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical supportDetermine patient wants and needs and selling to exceed their expectationsAssist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptionsAble to operate the auto-lensometer and manual lensometerEducate and recommend specific lenses, lens coatings and frames to suit patient needsCan accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tiltDispense patient orders and repair and adjust patient framesDispense all glasses and/or contact lens orders in E36020%Assist with other duties in the office as neededGeneral office duties and cleaning to be assigned by managerEnsure all job Aids and Policies are followed20%Acknowledge patients in a friendly, approachable way that invites them into the officeMaintain frame standards with cleaning, organization, full and well-presented areasFollow all protocols to keep Frame inventory accurateRequirements:High School Diploma or GED equivalent requiredAssociates Degree preferredMinimum of 1 year in a customer interactive position; or equivalent combination of education and experienceBasic computer skillsCommunication, interpersonal and negotiation skillsAbility to read, analyze and interpret insurance formsFavorable result on Background Check requiredMust be able to provide proof of identity and right to work in the United StatesPreferred Knowledge/Skills/Abilities:Have ABOC or obtained with first 2 years of employment (preferred, not required)Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceAbility to speak effectively before groups of customers or employees of organizationHIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and ProceduresPhysical Requirements:Regular bending, lifting, carrying, reaching and stretchingAbility to move throughout the officeAbility to remain standing for long periods of timeLifting heavy boxes and accessing high shelvesIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environment:Calculate, manipulate, and interpret numbers/dataProblem solve, reason and resolve issues effectivelyUse independent judgment and discretionMeet customer expectationsWork under stress with interruptions and deadlinesUse computer effectively and view computer screenExhibit empathy in all situationsWork changing schedules to meet business demandsIf you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.