Promotions Assistant (On-Call)

WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive pay of $18.98/hr. with discretionary performance bonuses 2x a year Complimentary meals and covered team member parking. Company-paid gaming licenses (Class A & Class B). WHAT YOU'LL DO Exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism. Unbox, prep, and organize promotional items in preparation for gifting events. Ensure all materials are ready for smooth execution on gifting days. Assist in setting up promotional events, ensuring giveaways, signage, and necessary equipment are in place before the event begins. This includes preparation for gifting days as well as other events like trade shows. Perform physical tasks such as moving, unboxing, and arranging materials for gifting and promotional events, requiring the ability to lift and carry materials of up to 50 lbs. Distribute promotional items, assist with guest registration, and answer guest questions during the event. Ensure the smooth operation of the event. After events, help pack and store remaining materials and restore event spaces to their original state. Ensure all promotional materials are used properly and follow event guidelines. Coordinate with other departments as necessary to facilitate event success. Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel. Perform additional tasks as required to ensure the overall success of each event, which may include supporting different events like trade shows. WHAT YOU'LL BRING Previous customer service or event assistance experience is preferred. Ability to manage the intricate details involved in setting up and executing promotional and gifting events. Willingness to work in a fast-paced, ever-changing environment and adapt to the various types of events. Ability to perform physical tasks such as lifting, carrying, unboxing, and preparing materials. Comfortable working in physically active environments. On-call role with shifts scheduled based on event needs, including evenings, weekends, and holiday Ability to lift at least 50 lbs. and work in a physically active environment, which may include standing, walking, and maneuvering equipment. HOW YOU'LL BE SUCCESSFUL Display excellent guest service skills, ensuring a positive experience during events and gifting activities. Demonstrate strong verbal and interpersonal communication abilities. Work cooperatively with other team members to ensure successful event execution. Manage multiple tasks efficiently, especially under high-pressure, high-volume environments. Demonstrate ability and willingness to work all shifts, including weekends and holidays and meet attendance guidelines of the job. Demonstrate ability to adhere to regulatory, departmental and company policies in addition to working with and maintaining confidential materials required. WHAT TO EXPECT Availability: This is an on-call role based on event needs, with shifts scheduled as required, including evenings, weekends, and holidays. Physical Requirements: Must be able to maneuver through casino event spaces, lift materials, and assist with the physical setup and breakdown of events. Environment - Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor. Genuine & Pride : As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together. Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life - it is what we take pride in.