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HIKINEX

Desktop/End-user Support

HIKINEX, Irvine, California, 92713


Desktop, PC, and End-user support Hybrid work schedule Contract for 3 months, possible contract to hire after. Pay up to $36/hr Duties: General Working Knowledge and Experience Good working knowledge of Windows Active Directory, including Domain membership, Group Security, and GPOs Familiar with the Helpdesk support environment Good overall troubleshooting skill Excellent working knowledge of Microsoft Windows 10 and 11 General/overall knowledge and understanding of networking technology, TCP/IP, LAN, VLAN, VPN, Firewall, DHCP, and DNS. Familiar with basic networking commands and tools. Required Skills: Desktop support, end-user support, PC Support, Troubleshooting skills, Good communication. Follow up on the issues Understanding of networking regarding how everything connects Solid experience with PC/desktop support; setup, configuration, and troubleshooting PC hardware and network connectivity. Polished and professional - able to also give support to the executives O365 and MS Teams and Outlook support and some AD Microsoft Windows 10 & 11 - 85% of the company is on 11 Will start by supporting corporations in Irvine but will also help in the field (25%) Locations are Orange, Anaheim, South County, and possibly IE.