Business System Specialist II - FT - Days - Enterprise Application

DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: Responsible for planning, coordinating and monitoring the development, implementation, evaluation and maintenance of assigned business applications and projects. Coordinates and facilitates communication between teams within the IS Department and end-user departments; works independently and within team structures across the organization and physician practices. POSITION EDUCATION/ QUALIFICATIONS : • High School/GED required. • Bachelor's degree in Computer or Business related fields preferred. • Experience implementing and supporting Business system applications preferred. • Proficiency in the use of personal computer software for word processing, spreadsheets, email communication, and presentations. • Must possess excellent communication, organizational, analytical, writing, and interpersonal skills. JOB KNOWLEDGE/EXPERIENCE : • Minimum of 3 - 5 years of experience with hospital information system implementations, support and maintenance • Healthcare, Technical or Business experience preferred Responsibilities: POSITION RESPONSIBILITES: • Modifies, supports, maintains, tests, implements and provides education for the organization's business application systems. • Participate as needed on sponsored team projects for the purpose of analyzing, evaluating, researching, implementing and recommending new Business systems. • Effectively communicates all project findings and updates to coordinators, team members, and IS management within specified timelines. • Maintain a positive relationship with customers and serve as an advocate for the customers' Business Application needs. • Assist with creation and maintenance of manuals, documentation, and standard operating procedures for Business Applications. • Effectively communicate with leaders, team members, customers and others. • Cooperates with other staff members in the fulfillment of assignments. • Cultivate and model a respectful working and learning environment. • Understand the concepts of change control principals and working in an environment in which changes or modifications could affect multiple sites. • Analyze a change of events and implement the change by following established procedures. • Works under supervision of the manager and takes support and guidance from Engineer level staff to accomplish goals. • Lends support and guidance to team members as needed. • Expected to write documentation to describe program changes, development, logic, coding, and corrections. • Participate in on-call rotation. • Performs other related duties as assigned. Other information: LINES OF REPSONSIBILITES : (Chain-of-command) 1. (Business Applications Manager) → 2. (Director of Business Intelligence Applications) → 3. (VP of Information Services) → 4. (Chief Information Officer) CUSTOMER SERVICE: Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service. AGE SPECIFIC : Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age. AMERICANS WITH DISABILITIES ACT: (ADA) : A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria. The following table provides physical requirements that will be associated with, but not limited to, this position: • Light/moderate lifting up to 20 lbs, from the floor to shoulder height. • Yes • Kneeling • Yes • Must be able to assist other employees with lifting more than 20 lbs. • Yes • Walking • Yes • Light/moderate carrying up to 20 lbs. • Yes • Standing/Squatting • Yes • Straight pulling • Yes • Sitting • Yes • Pulling hand over hand • Yes • Pushing • Yes • Repeated bending • Yes • Stooping/Bending • Yes • Reaching above shoulder • Yes • Climbing Stairs • Yes • Simple grasping • Yes • Climbing Ladders • No • Dual simultaneous grasping • Yes • Depth Perceptions needed • Yes • Ability to see • Yes • Identify Colors • Yes • Operating office equipment • Yes • Twisting • Yes • Operating mechanical equipment • Yes • Crawling • No • Ability to read and write • Yes • Ability to Count • Yes • Ability to hear verbal communication without aid • Yes • Operating Personal Vehicle • Yes • Ability to comprehend written/verbal communication • Yes • Other: Ability to deal with stress • Yes • OSHA Category • III • •B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents. C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way. D. Aptitudes: HIGH 1 2 3 4 5 6 LOW Intelligence: General learning ability: The ability to "catch on" or understand instructions and underlying principles. Ability to reason and make judgments. 3 Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3 Numerical: Ability to perform arithmetic operations quickly and accurately. 2 Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to "visualize" objects or two or three dimensions, or to think visually of geometric forms. 2 Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3 Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2 Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3 Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3 Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3 Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3 Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3 I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform. If applicable ____________ certification will be completed within _________ time frame of hire/transfer date. Employee Signature: ________________________________ Date: ____________________ Transfer/Hire Date Effective: ________________________.