Client Services Manager (CSM)

Job Title: Client Services Manager (CSM) Job Type: Full-Time Opportunity Job Location: Alpharetta, GA Pyramid Consulting is seeking a dynamic and customer-oriented individual to join our growing team as a Client Services Manager (CSM). This is an opportunity for an individual who will be maintaining and supporting a Premier client. What you will do: Responsible for managing and building client relationships. Ensure program process and policy is adhered to. Review weekly, monthly, and quarterly reports to improve performance and meet program KPI’s. Coordinating with sales and delivery team to provide support to the client. Support all requisition related activities such as: requirement qualification and prioritization, coordination and follow up on interviews, and active client/candidate engagement with the goal of getting a placement. Develop and expand relationships at all levels. Attend and participate in requirement intake calls, score card meetings, sales events or any vendor management event that will help build relationships with vendor management personnel. Partner internally to ensure required levels of recruiting support and sales coverage are met so the company meets and exceeds expectations with the client. Engage candidates throughout the hiring process to promote a positive candidate experience. What we are looking for: Experience in staffing & recruiting, VMS (Vendor Management Systems), or staffing MSP (Managed Services Provider). Positive attitude and team player. Strong written and verbal communication skills. MS Office (word, excel, ppt) experience. Bachelor’s degree preferred. COMPENSATION: The base pay for this position ranges from $55,000 to $60,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Dependent on the position offered, commission, bonus, and other forms of compensation may be provided as part of a total compensation package. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), unlimited vacation and 401(k) plan. ABOUT PYRAMID CONSULTING, Inc. – as one of the largest minority and privately owned staffing firms in the U.S., Pyramid Consulting focuses on providing our clients with high-quality technical professionals and services to support their business and IT initiatives. The success of our clients is facilitated through our ability to provide full-spectrum support via our development centers – from a single consultant under their management, at their site, to full turnkey solutions onsite and offshore. Pyramid Consulting, Inc. is an Equal Employment Opportunity Employer. All applicants hired will be subject to a background check and drug screening.