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Breakthrough Public Schools

2024-25 Director of Operations

Breakthrough Public Schools, Cleveland, Ohio, us, 44101


Breakthrough Public Schools is seeking a results-driven, service-oriented leader to join the school Operations team as a Director of Operations (DOO). School Operations teams focus on creating efficiency within the school’s processes and procedures, curating a warm and welcoming environment for all stakeholders, and removing operational barriers from instructional staff so they may focus on student achievement. The DOO sits on the School Leadership Team for both schools at their campus and works closely with each of the Principals.

Skills and Qualifications

The ideal individual is humble, trustworthy, and solutions-oriented. They demonstrate a care for students and deep-rooted desire to further the mission of Breakthrough Public Schools. Other must-haves include:

At least 4 years of experience working in a fast-paced office environment or school

At least 2 years of experience managing a team

Adept in Microsoft Office Suite (Word, Excel, etc.) and G-Suite (Docs, Slides, etc.)

Excellent word processing and grammar skills

Impeccable attention to detail

Openness to feedback

Ability to independently follow up and follow through when needed

Relentless drive for excellence

Strong strategic and critical thinking skills; grace under pressure

A track record of strong emotional intelligence and ability to engage in critical conversations when needed

Embodies self-awareness when leading, especially across lines of difference

A passion for leading by example and doing “whatever it takes” to ensure their school provides a top-tier environment for students, families, and staff

Director of Operations Position

DOOs use their analytical, technical, and operational expertise to identify and implement solutions for key school priorities. The DOO owns and successfully executes all systems and processes of school administration, enabling principals and deans to focus primarily on instruction, observation, and coaching. They take the lead in ensuring that the day-to-day, week-to-week, and month-to-month operational and compliance processes run smoothly at their schools. DOOs effectively coach and manage a diverse and high-performing Front Office team; this team supports systems, processes, compliance, and all school stakeholders. Some key aspects of this role include:

Operations Leadership

Maintaining an “audit-ready” school in accordance with network, state, and federal requirements

Leveraging knowledge of fiscal stewardship to plan and maintain the school budget

Ensuring that the school facility is clean, joyful, inspiring, and safe

Executing all projects seamlessly

Meeting daily, weekly, and monthly operational and compliance goals

Principal Partner

Demonstrating leadership within the SLT

Serving as the principals’ “second in command” to ensure they are focused on instructional priorities

Effectively managing up to the principals when needed

Team Leader

Hiring, retaining, and developing effective Front Office team members

Setting high expectations and holding their team accountable

Supporting team in setting and working toward meaningful learning & development goals

School Leader

Modeling equity and anti-racism, and holding an asset-based belief about our families, scholars, and greater community

Internalizing and driving network and school priorities (including school culture and academic priorities)

Communicating clearly and effectively with stakeholders; helping to build inclusivity and connection amongst staff

Effectively managing time and tasks

Building exceptional relationships with students and families; supporting and equipping families with tools needed

Systems Leader

Owning and executing all non-instructional systems and processes, including, but not limited to:

Facilities management

Building safety

Enrollment

Technology

Visitors

Student health

Food service

Transportation

Purchasing

Student attendance

Education and/or Experience:

High school diploma or equivalent required

Associate or Bachelor’s degree preferred

3 years of office experience required (school office experience preferred)

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