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InterContinental Bellevue at The Avenue

General Manager

InterContinental Bellevue at The Avenue, Bellevue, Washington, us, 98009


Hotel/Resort Name: InterContinental Bellevue at The Avenue Posted Date: 4 days ago (11/13/2024 4:15 PM) Location: Pyramid Global Hospitality Location: US-WA-Bellevue Department: Hotel Operations Position Type: Regular Full Time # of Openings: 1 Requisition ID: 2024-48933 Address: 814 102nd Ave NE Postal Code: 98004 About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Overview

Come grow with us as the General Manager of the InterContinental Bellevue at The Avenue! This is a spectacular mixed-use property that includes the hotel, luxury condos, retail, and restaurants with additional growth in 2025. Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, matching 401k, medical, dental, vision, and PTO, along with many other benefits. Responsibilities:

As the General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel. This role requires strong leadership, strategic thinking, and exceptional management skills to ensure the resort's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals. Responsibilities

Strategic Leadership: Develop and execute a comprehensive strategic plan to drive the hotel's growth and profitability. Identify market trends, customer preferences, and competitive landscape to make informed business decisions. Set long-term goals and objectives for the resort and work towards achieving them. Lead a diverse team of department heads and staff, fostering a collaborative and motivated work environment. Provide guidance, mentoring, and development opportunities to team members. Encourage teamwork and open communication across all departments. Operations Management: Oversee all operational departments including front office, food & beverage, housekeeping, and more. Ensure smooth day-to-day operations by implementing efficient processes and procedures. Monitor service quality to maintain the highest standards of guest satisfaction. Create and manage the hotel's budget, allocating resources appropriately to various departments. Monitor financial performance, analyze variances, and implement corrective actions as needed. Drive revenue generation through strategic pricing, upselling, and innovative offerings. Guest Experience: Foster a guest-centric culture throughout the resort, prioritizing personalized service and exceptional experiences. Address guest concerns and feedback promptly, striving for continuous improvement. Implement initiatives to enhance guest satisfaction and loyalty. Facilities Management: Ensure the maintenance and enhancement of the hotel's physical assets, including accommodations, amenities, and common areas. Implement sustainability initiatives to minimize the hotel's environmental impact. Regulatory Compliance: Stay updated on local and national regulations related to the hospitality industry and ensure the hotel's compliance. Maintain health and safety standards for guests and staff. Qualifications

To succeed in this role, you should have: A proven track record as a successful leader in a Luxury hotel General Manager or Managing Director role. A minimum of 7 years of hospitality experience showing progressive growth. A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management. Strong owner relationship skills. Exceptional leadership, communication, problem-solving abilities, and critical thinking skills. The flexibility to adapt to varying shifts, including weekends and holidays. A commitment to maintaining a positive and organized work environment. Compensation Range

The compensation for this position is $195,000.00/Yr. - $225,000.00/Yr. based on qualifications and experience.

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