Data Center Technician Job at TEKsystems in Goodyear

TEKsystems is seeking a Data Center Technician to join their team in Goodyear, AZ!

RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Scope:

· Respond to service tickets for servers in customer datacenters in a timely manner

· Keep parts lockers up to date and properly stocked at all times

· Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer

· Track server fleet health and validate that we are always exceeding customer requirements for total servers online

· Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter

· Apply firmware and BIOS updates as needed using engineering-approved tools

· Comply with all datacenter safety, security, and operational protocols at all times

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge and skills:

· Ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers

· Ability to regularly lift and move server systems that weigh up to 70lbs

· Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role

· Must be able and willing to travel

· Linux terminal basic experience

· Windows CMD basic experience.

Competencies

• Demonstrated strong ownership, self-motivation and ability to work autonomously
• Ability to work successfully with geographically dispersed teams