General Warehouse Manager Job at Edible Arrangements, LLC in Plainfield

• Build and scale a 3PL warehouse business, overseeing all aspects from business development and contract negotiation to the seamless execution of processes, procedures, and client satisfaction.
• Optimize warehouse layout, product flow, and handling systems to adapt to incoming client needs.
• Increase operational efficiency by improving labor utilization, material usage, order fulfillment, and cost management.
• Deliver exceptional customer service by promptly addressing requests, questions, and inquiries to ensure client satisfaction.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures.
• Develop and empower a versatile 4-person warehouse team through skill development and performance management strategies.
• Assign and oversee warehouse tasks, including unloading, receiving, order processing, picking, packing, shipping, and customer service.
• Utilize FIFO methods for inventory management and provide reports on aging inventory.
• Coordinate with department managers to ensure seamless operations in purchasing, quality control, receiving, storage, shipping, and customer service.
• Manage warehouse equipment, including maintenance and contracts for forklifts and lifting tools.
• Oversee the warehouse budget and P&L, ensuring financial efficiency.
• Track and report on key metrics to provide actionable insights for management.

Requirements:

• Proven Leadership Skills: Experience leading and developing teams, fostering collaboration and high performance
• 3PL Expertise: Hands-on experience in third-party logistics operations preferred, including managing client relationships and ensuring service excellence
• Customer Service Orientation: Strong commitment to client internal and external satisfaction, effectively addressing inquiries, resolving challenges, and building relationships
• Operational Efficiency: Skilled in optimizing warehouse layouts, inventory management (e.g., FIFO), and improving labor utilization, order fulfillment, and cost management
• Strategic and Financial Acumen: Experience managing budgets, P&L, and executing strategic initiatives while staying hands-on with day-to-day operations
• Safety and Compliance: Knowledge of workplace safety standards and regulatory compliance, with a track record of maintaining a safe work environment
• Hardworking and Adaptable: Willingness to work hard and adapt to evolving client needs while building and scaling the 3PL business
• Experience with 3PL business development, including contract negotiation and client acquisition, is a plus but not required
• Knowledge of OSHA operating requirements
• Comply with federal/state warehousing requirements

What We Offer:

• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.  
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more.  
• Paid time off, including sick days & holidays to support work-life balance. 

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.