Tyler Technologies
Manager, Event Experience
Tyler Technologies, Plano, Texas, us, 75086
Manager, Event Experience
Experiential design has become the key differentiator between a good event and a great event. Every event must have a clearly defined message with content that supports that message. The Event Experience Manager will deliver a more curated event with thoughtful content and experiences that foster engagement, loyalty, and retention. This position will foster a deeper understanding of event design, data, technology, and the impact of events on the organization and the attendee base. The Event Experience Manager will have a significant impact on client and employee identification with the company, its brands, and its messaging. They drive engagement through detailed analyses of generational preferences, spatial design, attendee engagement, and programming. They will be responsible for curating specific attendee journeys for various events, and success will be measured in three specific ways: improved YOY survey results, higher levels of engagement (on apps, in activities, on social media, on surveys, etc.), and increased attendance numbers. Conferences and meetings are high visibility venues that leave a lasting and positive impression on Tyler's client base. Internal meetings bring the geographically dispersed company together for collaboration. The Event Experience Manager will lead a team of event planners to ensure that Tyler's objectives are met with each event delivered. Location
Plano, Texas | Yarmouth, Maine Travel
10-25% Responsibilities
Content curation & delivery:
Collaborating with project teams to develop the right mix of and quantity of content to motivate attendees to engage with the event. Multi-modal design and orchestrated serendipity:
Engaging participants and leaving a lasting impression is critical to any event. Sustainability, Social Responsibility and DEI Efforts:
Ensuring that Tyler events support Tyler's sustainability goals. Attendee Management:
Coordinating with the Event Technologist to ensure that all aspects of the attendee journey are easy to navigate. Events Team Management:
Hiring, training, managing and motivating a team of corporate event planners. Qualifications
Bachelor's degree in a related field or comparable work experience. 10+ years related work experience in a corporate, agency or hospitality industry environment. CMP (Certified Meeting Professional) required. CMM (Certified Meeting Manager) is preferred. DES (Digital Event Strategist) certification is preferred. Project management experience and the ability to prioritize and delegate to meet implementation milestones. The Event Experience Manager must be able to: Motivate a team of individuals and maintain a high-level of productivity. Negotiate, plan, organize, communicate, execute and develop contingency plans. Maintain proficiency in experiential design, generational dynamics, and meeting industry trends. Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Apply Online
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Experiential design has become the key differentiator between a good event and a great event. Every event must have a clearly defined message with content that supports that message. The Event Experience Manager will deliver a more curated event with thoughtful content and experiences that foster engagement, loyalty, and retention. This position will foster a deeper understanding of event design, data, technology, and the impact of events on the organization and the attendee base. The Event Experience Manager will have a significant impact on client and employee identification with the company, its brands, and its messaging. They drive engagement through detailed analyses of generational preferences, spatial design, attendee engagement, and programming. They will be responsible for curating specific attendee journeys for various events, and success will be measured in three specific ways: improved YOY survey results, higher levels of engagement (on apps, in activities, on social media, on surveys, etc.), and increased attendance numbers. Conferences and meetings are high visibility venues that leave a lasting and positive impression on Tyler's client base. Internal meetings bring the geographically dispersed company together for collaboration. The Event Experience Manager will lead a team of event planners to ensure that Tyler's objectives are met with each event delivered. Location
Plano, Texas | Yarmouth, Maine Travel
10-25% Responsibilities
Content curation & delivery:
Collaborating with project teams to develop the right mix of and quantity of content to motivate attendees to engage with the event. Multi-modal design and orchestrated serendipity:
Engaging participants and leaving a lasting impression is critical to any event. Sustainability, Social Responsibility and DEI Efforts:
Ensuring that Tyler events support Tyler's sustainability goals. Attendee Management:
Coordinating with the Event Technologist to ensure that all aspects of the attendee journey are easy to navigate. Events Team Management:
Hiring, training, managing and motivating a team of corporate event planners. Qualifications
Bachelor's degree in a related field or comparable work experience. 10+ years related work experience in a corporate, agency or hospitality industry environment. CMP (Certified Meeting Professional) required. CMM (Certified Meeting Manager) is preferred. DES (Digital Event Strategist) certification is preferred. Project management experience and the ability to prioritize and delegate to meet implementation milestones. The Event Experience Manager must be able to: Motivate a team of individuals and maintain a high-level of productivity. Negotiate, plan, organize, communicate, execute and develop contingency plans. Maintain proficiency in experiential design, generational dynamics, and meeting industry trends. Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Apply Online
#J-18808-Ljbffr