Administrative Assistant Job at Robert Half in Orleans

We are in search of a Part-Time Administrative Assistant in Orleans, MA. You will be supporting the Director of IT, up to 20 hours per week. Here is what you'll be doing:

Duration:Temp-Perm

Start Date: ASAP

Responsibilities:

• Efficient handling of inbound and outbound calls, ensuring high-quality customer service at all times

• Proficient use of Microsoft Excel, Word, and Outlook for various administrative tasks

• Accurate data entry into Google Suite Software and other relevant systems

• Scheduling appointments and managing calendars to ensure smooth daily operations

• Responding to email correspondence promptly and professionally

• Maintaining detailed and organized records of customer interactions and transactions

• Proactively identifying and addressing customer needs to achieve satisfaction

• Collaborating with team members to improve service delivery and customer experience.

• Proficiency in answering inbound calls and handling customer inquiries in a timely and detail oriented manner
• Excellent customer service skills to ensure client satisfaction
• Ability to perform data entry tasks with accuracy and efficiency
• Proficient in handling email correspondence with clients and internal teams
• Experience in managing both inbound and outbound calls
• Advanced knowledge of Microsoft Excel for data management and reporting
• Proficient in using Microsoft Outlook for email communication, scheduling, and task management
• Strong skills in Microsoft Word for creating and editing documents
• Ability to schedule appointments and manage calendars effectively