Concentrix
Sr Technical Product Manager
Concentrix, Lenexa, Kansas, United States,
Information Technology
Location:
Lenexa, Kansas, United States of America
Job Title:
Sr Technical Product Manager
Job Description:
Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you! If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading.
Are you ready to reimagine the world? Does working for a company who invests in the future and is inspiring in the marketplace intrigue you? Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.
Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.
We're a remote-first company looking for the absolute best talent in the world.
Responsibilities:
Build, manage, and set direction, schedules, prioritizations for teams and partners as a whole as well as for individual team member success.
Identify and solve systemic, organizational-wide problems, influence, and build relationships.
Partner with Product Engineering & Platforms and Cross-Digital Functions to define needs to support strategic planning and metrics, program requirements, and scope.
Maintain roadmaps, backlogs, pipelines & forecasts.
Lead technical discussions and be a thought leader during product reviews.
Articulate to stakeholders your team's scheduling, priorities, requirements, goals, and milestones.
Envision, forecast, develop and manage end-to-end project & agile delivery plans.
Provide hands-on agile, project program management during all phases of project lifecycle.
Perform risk and change management on projects.
Influence program/product direction and simplify complexity.
Minimum Qualifications:
B.S. in Computer Science or a related technical discipline, or equivalent experience.
12+ years of software industry experience, including platform & systems engineering, hardware engineering, or technical product/program management experience.
7+ years of people management experience leading teams to deliver technical programs or products.
Must have experience with delivering large scale eCommerce solutions.
Experience communicating and representing work to senior leadership.
Analytical and problem-solving experience with large-scale systems.
Experience establishing and leading teams through multi-disciplinary relationships.
Must have experience with Jira, Jira Align, and Confluence.
Preferred Qualifications:
Experience with organizational design and building teams for scale.
Experience managing managers.
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English
Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
#J-18808-Ljbffr
Location:
Lenexa, Kansas, United States of America
Job Title:
Sr Technical Product Manager
Job Description:
Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you! If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading.
Are you ready to reimagine the world? Does working for a company who invests in the future and is inspiring in the marketplace intrigue you? Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.
Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.
We're a remote-first company looking for the absolute best talent in the world.
Responsibilities:
Build, manage, and set direction, schedules, prioritizations for teams and partners as a whole as well as for individual team member success.
Identify and solve systemic, organizational-wide problems, influence, and build relationships.
Partner with Product Engineering & Platforms and Cross-Digital Functions to define needs to support strategic planning and metrics, program requirements, and scope.
Maintain roadmaps, backlogs, pipelines & forecasts.
Lead technical discussions and be a thought leader during product reviews.
Articulate to stakeholders your team's scheduling, priorities, requirements, goals, and milestones.
Envision, forecast, develop and manage end-to-end project & agile delivery plans.
Provide hands-on agile, project program management during all phases of project lifecycle.
Perform risk and change management on projects.
Influence program/product direction and simplify complexity.
Minimum Qualifications:
B.S. in Computer Science or a related technical discipline, or equivalent experience.
12+ years of software industry experience, including platform & systems engineering, hardware engineering, or technical product/program management experience.
7+ years of people management experience leading teams to deliver technical programs or products.
Must have experience with delivering large scale eCommerce solutions.
Experience communicating and representing work to senior leadership.
Analytical and problem-solving experience with large-scale systems.
Experience establishing and leading teams through multi-disciplinary relationships.
Must have experience with Jira, Jira Align, and Confluence.
Preferred Qualifications:
Experience with organizational design and building teams for scale.
Experience managing managers.
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English
Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
#J-18808-Ljbffr