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Lone Star College

Director, Business Operations Contracts and Compliance

Lone Star College, Houston, Texas, United States, 77246


Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs One LSC Student Focused Own It Foster Belonging Cultivate Community Choose Learning Campus Marketing Statement Lone Star College-System Office, University Park Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607. Job Description PURPOSE AND SCOPE: The Director, Business Operations Contracts and Compliance directs staff and resources to provide business operations support to all divisions reporting to the Office of the Executive Vice Chancellor, including but not limited to Client Relations & Communications, Analytics and Institutional Reporting, Contact Center, Campus Services and Security. The position is responsible for directing all activities related to Business Operations, including interfacing with a variety of LSC departments. Manages and coordinates long-term planning and day-to-day contracts management, as well as oversees Board Agenda Items (BAI's) and ensures compliance with internal and external rules and regulations. Oversees multi-million-dollar contract budgets including various funding sources. ESSENTIAL JOB FUNCTIONS: Responsible for EVCO Business Operations contracts, accounts for all contracts and obligations for individual divisions/departments. Provides leadership for the contracts process and training for AVCs, Executive Directors (ED), directors and managers. Provides leadership and guidance to all divisions/departments within the organizational tree regarding contracts, including advice, business operations best practices and day-to-day strategy. Advises senior leadership regarding strategic initiatives and assists in the development, review and recommendation of policies; plays a strong role in evaluating, planning developing and improving overall business services and operations for multiple System-Wide departments. Plans and implements concepts, practices and goals of multiple System-wide departments' business and contracts processes, including a variety of complex System-wide projects requiring a wide degree of latitude in interpreting and applying LSC policies and procedures. Responsible for fiscal accountability of all contractual life cycle management and obligation management across multiple divisions/departments including funding accountability for contracts. Creates, implements, and manages processes and procedures for effective business office operations, including Key Performance Indicators and Service Level Agreements to help the success of the division and LSC. Oversees/Manages contracts for multiple projects including purchases within construction projects for LSC working directly with CIO, SAVC's, AVC's, ED's and Directors. Leads meetings with the Campus and System coordinators, Business Managers, ED's, SAVC's and AVC's for all divisions/departments; Ensures coordination of and compliance with all related Business Office and LSC processes and procedures. Coordinates, monitors and approves department contracting while ensuring department is working closely with OGC for contract review, purchasing for policies and procedures, and accounts payable for invoicing and asset management. Responsible for tracking licenses, hardware & support, subscriptions, and services for LSC and System wide contracts; this includes implementing new software and maintaining current software/hardware using an automotive tracking system (SNOW). Conducts regular CS internal audits of all aspects of the business operations contract process and makes timely recommendations for going forward. This includes weekly, monthly, quarterly, and yearly audits of individual business operation's needs. Creates and implements various SOP's/Job Aides to conduct business in relation to the policies and procedures for LSC. First point of contact for external/internal business request and responses in business operations. Builds strong business relationships and maintains the highest degree of confidentiality and discretion at all times. Prepares accurate and appropriate reports for executive management. Responsible for other reasonable, related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Extensive knowledge of board policies and procedures, purchasing, budgeting, financial administration and reporting, and planning. Attention to detail and the ability to successfully manage multiple tasks in a fast-paced, deadline-oriented environment; excellent time-management skills. Comprehensive computer technology skills to include Microsoft Office, PeopleSoft, ServiceNow, performing complex queries, and constructing and running reports. Expert analytical skills and strong business acumen and strategic thinking skills. Excellent relationship building skills and written and oral communication skills. Excellent supervisory skills and the ability to work collaboratively and independently. A thorough knowledge and understanding of educational institutions and how financial decisions and policies impact student operations and instructional areas. Strong sense of urgency and timelines. PHYSICAL ABILITIES: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work. WORK SCHEDULE AND CONDITIONS: Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment. Interface with internal and external contacts as needed to carry out the functions of the position. Work is performed in a climate-controlled office with minimal exposure to safety hazards. May occasionally need to work weekends or untraditional hours. May regularly travel to different LSC locations. May be fully reassigned to other LSC locations if necessary. May need to work weekends and outside of core business hours if necessary. REQUIRED QUALIFICATIONS: Bachelor's degree and at least 7 years of related work experience, or an equivalent combination of education and experience. Experience must include at least 3 years in a management level position. PREFERRED QUALIFICATIONS: Master's degree in business administration, finance, or related degree. SALARY: Hiring salary range is $89,399 - $102,809. Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. BENEFITS: By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more. SPECIAL INSTRUCTIONS: Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less. HOW TO APPLY: ALL APPLICANTS MUST APPLY ONLINE ONLY. We will not accept application material received via fax, email, mail, or hand delivered. Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC). If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at

www.dhs.gov/E-Verify . Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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