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King County

Diversion Care Coordinator (Social Services Professional)

King County, Seattle, Washington, us, 98127


This position will be assigned to our Therapeutic Alternative Diversion (TAD) and/or Community Diversion Program (CDP) programs, and the primary responsibilities of this position include screening, completion of a needs assessment and service connection with individuals who have been referred to diversion programming. The candidate chosen for this position will work as part of the Diversion Team. Members of this team are responsible for short-term case management/care coordination of CDP or TAD participants. The care coordinators work to identify and collaborate with community-based providers including those related to peer support, substance use, housing, medical, mental health, and other social service providers to facilitate participants' successful transition to and engagement with relevant community-based services. The care coordinator will collaborate with the CDP or TAD participant and assist in reducing barriers to care, access to client service needs and brief intervention/stabilization for those experiencing crisis.

JHS provides needed health and social services to the incarcerated population located in the King County jails – King County Correctional Facility (KCCF) in Seattle, WA and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. We care about the patients we serve and their health outcomes. Our division includes over 250 employees and an annual budget of over $60 million.

The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening doors to healthier, happier lives, and the mission is to assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.

Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.

JHS staff manage the complex health needs of underserved populations many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

Responsibilities

Performs risk and needs assessment, psycho-social assessments, screen for mental health and substance use disorders, identify immediate concerns and needs that inform the development of a service plan and connection to community-based providers. Ensure referrals have been made to relevant culturally appropriate, community-based providers that will serve the participant’s needs. For out-of-custody participants, ensuring the individual is being assisted with navigating various entitlement processes, housing, and access to treatment. For in-custody participants, coordinate internal services through close collaboration with medical, psychiatric, nursing, dental, and pharmacy staff at KCCF/RJC and the staff of other King County departments. Assist community-based service providers to establish, re-establish or maintain services with their clients. Provide forensic case management by closely monitoring a participant’s legal context to support the implementation of the service plan and completion of the program. Collaborate closely with defense attorneys as needed, city/county prosecutors and community-based providers as authorized by the CDP or TAD participant to support the effective completion of the program. Maintain a broad working knowledge and good working relationship with key community-based providers, defense attorneys, city/county prosecutors and DAJD or other corrections personnel when relevant. Identify and foster new possibilities for effective collaboration with community-based providers. Provide emotional support, trauma-informed care, and/or assessment for suicidal ideation to participants in crisis. Provide supportive guidance to improve the potential for service engagement. Serve on workgroups and committees working to assure appropriate standards of client care by centering client needs and programmatic concerns within the Jail Health Services Department. Minimum Requirements

Bachelor’s Degree in a social service and at least two years recent, relevant work experience. Qualifying work experience may substitute year for year of education. Recent experience with adults presenting with multiple and complex challenges requiring multiple system involvement for resolution. Knowledge of specific challenges, trauma responses, behavior and needs for those experiencing legal involvement, housing instability, poverty, substance use disorder and mental health diagnoses compounded by discrimination and oppression. Knowledge of protocols and methodology for assessment, evaluation and documenting physical, psychological, and mental development. Experience in client centered, trauma informed, cultural humility care practices. Demonstrated ability to perform effective assessment and treatment planning utilizing brief interviewing techniques, motivational interviewing, and stages of change model. Skill in fostering client self-determination within the therapeutic alliance. Experience in effective harm reduction strategies to increase safety with clients who engage in high-risk behavior. Demonstrated ability to manage a full caseload of complex clients by coordinating comprehensive services for identified emergent needs and coordinating care in the community. Working knowledge of crisis intervention techniques, including assessment for risk of suicide or harm to self or others. Demonstrated ability to provide social services for individuals with current or historical involvement with the criminal legal system. Working knowledge of medical, mental health, and substance use conditions, related terminology, and their treatment. Ability to effectively engage patients in a therapeutic relationship, and ability to work with patients by telephone as well as in person. Demonstrated ability in developing and maintaining effective working relationships as a member of a multi-disciplinary team. Demonstrated ability to participate in a multi-disciplinary team with internal service planning and execution of service plan, ability to communicate effectively in a multi-cultural environment. Ability to set and maintain appropriate professional and therapeutic boundaries. Demonstrated ability to manage multiple tasks, while remaining organized and detail-oriented in an often-changing environment. Knowledge of and skill in utilizing quality assurance and data collection techniques. Ability to learn and effectively use electronic health record systems. Demonstrated ability to travel throughout King County in a timely manner. Must possess a Washington State Driver’s License to drive King County Fleet Vehicles as needed to meet client and program needs. Proficiency in the use of personal computers, with working knowledge of MS Word, MS Excel, database programs, Internet, and Outlook. Ongoing commitment to learning, understanding, and effective application of anti-racist practices when working with Black, Indigenous, and People of Color. Must obtain Basic Life Support/CPR for Healthcare Providers prior to start date and maintain certification while in this position. Desired Qualifications

Proficiency in a language other than English. Experience promoting equity and social justice in an organization and/or in community. Working understanding of the criminal legal system. Substance Use Professional certification. Master’s degree in a social science field from an accredited university. Social Work or Mental Health licensure (LSWAIC, LASW, LMHC, or recognized equivalent). Application Process

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. The following items are required to be considered for this vacancy: NeoGov Job Application

(The responses on your job application should be thorough and complete and will be used in the screening process) Supplemental Questions

(The responses to the supplemental questions should be thorough and complete and will be used in the screening process) Resume Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Necessary Special Requirements

The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience. The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR. The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment. Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law. Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work. Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations. Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions. Work Schedule This 1.0 FTE works 40 hours per week. The Diversion Program staff coverage is provided Monday through Friday during the business hours of 8am-5pm with some schedule flexibility within those business hours. Work Location This position is located at the Chinook Building, 401 5th Ave, Seattle, WA 98104. Union Membership This position is represented by PROTEC 17. Contact For questions about this recruitment, please contact Sarah Dunkinson (sdunkinson@kingcounty.gov).

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