King County
Administrative Specialist II (Jail Health Services)
King County, Seattle, WA, United States
Salary: $26.09 - $33.08 Hourly
Location : Seattle, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2024ML23206
Department: DPH - Public Health
Division: Jail Health Services
Opening Date: 11/21/2024
Closing Date: 12/5/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: C9 : PROTEC17-DPH, DCHS-Admin
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
Department of Public Health | Seattle & King County is seeking to hire two (2) Career Service, Administrative Specialist II's to join our vibrant and diverse team at Jail Health Services!
The Administrative Specialist II will provide specialized technical, program-specific information that requires limited interpretation of established policies, procedures, and other relevant sources to internal and/or external customers over telephone, in writing and/or in person. This position requires the processing and scanning of a high volume of medical documents into an Electronic Health Record system. This position is responsible for safely performing a variety of skilled work including distributing materials throughout multiple units in Jail Health Services (JHS). This position will also perform support activities for multiple disciplines in high volume healthcare settings as part of Jail Health Services.
About Jail Health Services:
JHS provides needed health and social services to the incarcerated population located in the King County jails - King County Correctional Facility (KCCF) in Seattle, WA and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. We care about the patients we serve and their health outcomes. Our division includes over 230 employees and an annual budget of over $80 million.
The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening doors to healthier, happier lives, and the mission is To assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.
Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.
JHS staff manage the complex health needs of underserved populations many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.
Commitment to Equity and Social Justice:
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
To learn more, please visit
Work Schedule:
The typical schedule is offered as five days a week for 8 hours, or four days a week for 10 hours. Specific days and times of the shift will be determined by the hiring manager and candidate.
Work Location:
The primary work location is at the King County Correctional Facility located at 500 5th Avenue Seattle, WA 98104. The secondary location is at the Maleng Regional Justice Center 620 W James St. Kent, WA 98032.
Job Duties
Our ideal candidate will demonstrate the following (Minimum):
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply
This position is open to all qualified applicants.
Application Process:
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
Necessary Special Requirements:
Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:
Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.
Other Information:
This posting will create a list of qualified candidates that may be considered for selection of additional career service, term limited temporary (TLT), short-term temporary (STT), or special duty assignment (SDA) vacancies over the next 6 months.
Union Membership:
This position is represented by PROTEC17.
Contact:
For questions about this recruitment, please contact Mark Lacy, HR Analyst at
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
This position works on site inside one or both (Seattle and Kent) of the King County jails. Are you able and willing to work inside of a correctional facility as needed for the role?
02
Please describe a time you participated on a collaborative team to achieve a shared goal. Please include information about the role you played, the goal you worked toward together, and what characteristics or actions of the team aided in your success. If you do not have this experience, type N/A.
03
Do you have experience working within a healthcare organization serving high risk populations?
04
If you answered "Yes" to question #3, please describe clients served by the organization and your role within the organization. If you answered "No", then type N/A.
05
Do you have Administrative Support, Clerical, and/or Patient Services Representative experience?
06
If you answered "Yes" to question #5, please describe the level of experience you have in Administrative Support, Clerical, and/or Patient Services Representative positions. If you answered "No", then type N/A.
07
Do you have experience using Electronic Healthcare Records?
08
If you answered "Yes to the previous question, please describe your experience and skill level with using Electronic Healthcare Records (EHR). Please indicate which EHRs you have worked with. If you answered "No", please type N/A.
09
Public Health - Seattle &King County has a strong commitment to equity and social justice. All staff are given training in Equity and Social Justice (ESJ). Please describe why working for an organization that values ESJ is important to you.
10
Select the Microsoft Office 365 applications you have experience with and/or have used before. Select all that apply.(Testing may be administered.)
11
Briefly describe how you have used each of the above selected computer programs, and indicate your level of proficiency as either Beginner, Intermediate, Advanced or No Experience.
12
Do you have demonstrated data entry experience with at least 85% accuracy and a minimum of 3000 keystrokes per hour? (Testing may be administered)
13
If you answered yes to the previous question, please briefly describe that experience. If you answered "No" then please type N/A.
14
Do you have knowledge of basic accounting and mathematics?
15
Do you have demonstrated customer service experience - in person and via telephone (discretion, patience, etiquette, and professionalism)?
16
If you answered "Yes" to the previous question, please briefly describe that experience, and indicate how many years in total. If you answered "No" then please type N/A.
17
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
18
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
Required Question
Location : Seattle, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2024ML23206
Department: DPH - Public Health
Division: Jail Health Services
Opening Date: 11/21/2024
Closing Date: 12/5/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: C9 : PROTEC17-DPH, DCHS-Admin
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
Department of Public Health | Seattle & King County is seeking to hire two (2) Career Service, Administrative Specialist II's to join our vibrant and diverse team at Jail Health Services!
The Administrative Specialist II will provide specialized technical, program-specific information that requires limited interpretation of established policies, procedures, and other relevant sources to internal and/or external customers over telephone, in writing and/or in person. This position requires the processing and scanning of a high volume of medical documents into an Electronic Health Record system. This position is responsible for safely performing a variety of skilled work including distributing materials throughout multiple units in Jail Health Services (JHS). This position will also perform support activities for multiple disciplines in high volume healthcare settings as part of Jail Health Services.
About Jail Health Services:
JHS provides needed health and social services to the incarcerated population located in the King County jails - King County Correctional Facility (KCCF) in Seattle, WA and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. We care about the patients we serve and their health outcomes. Our division includes over 230 employees and an annual budget of over $80 million.
The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening doors to healthier, happier lives, and the mission is To assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.
Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.
JHS staff manage the complex health needs of underserved populations many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.
Commitment to Equity and Social Justice:
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
To learn more, please visit
Work Schedule:
The typical schedule is offered as five days a week for 8 hours, or four days a week for 10 hours. Specific days and times of the shift will be determined by the hiring manager and candidate.
Work Location:
The primary work location is at the King County Correctional Facility located at 500 5th Avenue Seattle, WA 98104. The secondary location is at the Maleng Regional Justice Center 620 W James St. Kent, WA 98032.
Job Duties
- Fill in for multiple clerical/administrative positions which include support for the medical, dental, and psych clinics.
- Triage a high volume of telephone calls from the general public seeking information on residents - may deal with sensitive and/or potentially volatile situations.
- Provide specialized and/or technical program-specific information that requires limited interpretation of established policies, procedures, and other relevant sources to internal and external customers over the telephone, in writing and in person.
- Pickup, deliver and stock documents, which entails, navigating throughout a multi-story building using stairs, utilizing a stocking cart, and lifting items up to 30 pounds with or without accommodations.
- Utilize Microsoft Windows-based software and electronic health records. Scan health information into an electronic health record system (EPIC). Identify and correct errors to ensure scanning accuracy and to generate statistics. Accurately enter data into multiple databases that includes complex text and numbers and medical terminology.
- Open, sort, and distribute mail. Attend and take minutes at meetings.
- Participate as a member of Jail Health Services HIM Team in meetings and help implement clinic flow adjustments, program changes, and new procedures.
Our ideal candidate will demonstrate the following (Minimum):
- Proficiency in a Microsoft Windows environment, and the ability to use drop down menus, point and click software, multiple screens.
- Data entry skills with at least 85% accuracy and a minimum of 3000 keystrokes per hour.
- Proficiency in Microsoft Word processing and Excel spreadsheet software to complete clerical tasks.
- Customer service experience - in person and via telephone (discretion, patience, etiquette, and professionalism).
- Basic accounting and mathematics.
- Ability to navigate using EPIC® and other electronic health record systems.
- Ability to communicate effectively, both orally and in writing.
- Ability to follow oral and written instructions and follow through on assignments as directed.
- Ability to maintain confidentiality on sensitive matters.
- Ability to communicate in a pleasant, non-judgmental, respectful, culturally sensitive manner under varying levels of stress (this may include high levels of noise, limited resources, etc.).
- Demonstrated ability to use office equipment including fax machine, copiers, scanner, label maker, and printers.
- Ability to work independently and in an organized manner.
- Ability to handle difficult interpersonal interactions with discretion and diplomacy.
- Ability to push, pull or move items greater than 40 pounds, with or without accommodations.
- Ability to reach above head, kneel, bend, stoop, push a cart and navigate throughout a multi-story building using stairs and to walk greater than 300 yards.
- Demonstrated ability to prioritize and complete multiple tasks simultaneously.
- Demonstrated ability to work with interpreters and customers who speak a language other than English.
- Experience working in a correctional facility.
- Experience using an electronic health record system.
- Experience working in Administrative Support or Clerical roles.
- Experience working within a healthcare organization.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply
This position is open to all qualified applicants.
Application Process:
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
- Resume (Outlining relevant experience)
Necessary Special Requirements:
- The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
- The selected candidate must be able to pass a thorough background investigation and Pre-employment Physical, but findings may not necessarily disqualify an applicant for employment.
- For more information on our selection process, please refer to For tips on interviewing, please visit
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
- If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:
- Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
- Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
- Has been civilly or administratively adjudicated to have engaged in the activity described above.
Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.
Other Information:
This posting will create a list of qualified candidates that may be considered for selection of additional career service, term limited temporary (TLT), short-term temporary (STT), or special duty assignment (SDA) vacancies over the next 6 months.
Union Membership:
This position is represented by PROTEC17.
Contact:
For questions about this recruitment, please contact Mark Lacy, HR Analyst at
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
This position works on site inside one or both (Seattle and Kent) of the King County jails. Are you able and willing to work inside of a correctional facility as needed for the role?
- Yes
- No
02
Please describe a time you participated on a collaborative team to achieve a shared goal. Please include information about the role you played, the goal you worked toward together, and what characteristics or actions of the team aided in your success. If you do not have this experience, type N/A.
03
Do you have experience working within a healthcare organization serving high risk populations?
- Yes
- No
04
If you answered "Yes" to question #3, please describe clients served by the organization and your role within the organization. If you answered "No", then type N/A.
05
Do you have Administrative Support, Clerical, and/or Patient Services Representative experience?
- Yes
- No
06
If you answered "Yes" to question #5, please describe the level of experience you have in Administrative Support, Clerical, and/or Patient Services Representative positions. If you answered "No", then type N/A.
07
Do you have experience using Electronic Healthcare Records?
- Yes
- No
08
If you answered "Yes to the previous question, please describe your experience and skill level with using Electronic Healthcare Records (EHR). Please indicate which EHRs you have worked with. If you answered "No", please type N/A.
09
Public Health - Seattle &King County has a strong commitment to equity and social justice. All staff are given training in Equity and Social Justice (ESJ). Please describe why working for an organization that values ESJ is important to you.
10
Select the Microsoft Office 365 applications you have experience with and/or have used before. Select all that apply.(Testing may be administered.)
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
11
Briefly describe how you have used each of the above selected computer programs, and indicate your level of proficiency as either Beginner, Intermediate, Advanced or No Experience.
12
Do you have demonstrated data entry experience with at least 85% accuracy and a minimum of 3000 keystrokes per hour? (Testing may be administered)
- Yes
- No
13
If you answered yes to the previous question, please briefly describe that experience. If you answered "No" then please type N/A.
14
Do you have knowledge of basic accounting and mathematics?
- Yes
- No
15
Do you have demonstrated customer service experience - in person and via telephone (discretion, patience, etiquette, and professionalism)?
- Yes
- No
16
If you answered "Yes" to the previous question, please briefly describe that experience, and indicate how many years in total. If you answered "No" then please type N/A.
17
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
- Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
18
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
Required Question