Business Analyst Job at Robert Half in Houston

We are offering a long-term contract employment opportunity for a Business Analyst in Houston, Texas. The chosen candidate will join our team operating in the industry, providing valuable insights and solutions to business processes and functions.

Responsibilities:

• Leverage Atlassian Jira for project management and tracking purposes
• Utilize CRM for maintaining and managing customer relationships
• Conduct Gap Analysis to identify areas for improvement and propose strategic solutions
• Use Microsoft Excel and Microsoft Word for data analysis and documentation purposes
• Implement AB Testing to improve user experience and business outcomes
• Apply Agile Scrum methodologies to manage and deliver projects efficiently
• Understand and analyze Business Process Functions for better process management
• Develop and maintain Business Requirement Documents to ensure project requirements are met
• Oversee Claim Administration to ensure smooth processing and handling of claims.• Possess proficiency in Atlassian Jira for effective project management and tracking.
• Understand and have experience with Customer Relationship Management (CRM) systems.
• Capable of conducting comprehensive Gap Analysis to identify areas of improvement.
• Exhibit strong skills in Microsoft Excel and Microsoft Word for data handling and documentation.
• Knowledge of AB Testing methodologies to optimize business processes.
• Experience with Agile Scrum methodologies for efficient project execution.
• Familiarity with Business Process Functions and their role in organizational success.
• Able to create and manage Business Requirement Documents to align project goals with business needs.
• Experience in Claim Administration, understanding its role in customer service and business operations.