Business Analyst Job at Sevan Multi-Site Solutions, Inc. in Downers Grove

Sevan Multi-Site Solutions is a veteran-owned business that provides fully customized, turnkey, program management and construction services at scale. We offer program management, site assessments, and design & engineering services for restaurants, grocery, gas station, retail, and government projects nationwide. We work with leading brands like McDonald’s, Starbucks, Sprouts, Whataburger, to name a few. At Sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction.

Sevan is an INC. 5000 Fastest-Growing Company – Great Places to Work 2023 – Best Places to work in Chicago ’20, ’21, ’22, ’23, – Best Places to Work in Construction 2023

Job Summary: Sevan is seeking an experienced Microsoft Dynamics D365 Finance/SCM Business Analyst to directly interface with business leaders with responsibilities for Requirements Gathering, Test Plan Development, Systems Documentation, Project Planning, and Client/End-User Engagement. This role reports to the Director of Business Solutions.

Essential Duties and Responsibilities include but are not limited to the following statements.

• Design business solutions and process requirements for all IT-related business, financial, and operations systems critical to core organizational functions. This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements.
• Gather and analyze data in support of business cases, proposed projects, and systems improvements.
• Validate business/systems processes through careful testing to maximize the benefit of business investments in IT initiatives. This will include writing test plans and scripts for various information systems and business applications/processes.
• Review business needs, researching potential solutions and providing solid process and technical recommendations
• Business process consulting
• Gathering/Developing functional design specifications
• Execute testing, use-case scripts
• Perform gap analysis
• Design program specific reports and queries for clients
• Perform and/or manage conference room pilots
• Perform staff & user training
• Write user documentation
• Communicate project status with the customer and Sevan management

Culture, Leadership and Employee Development

• Exemplifies and promotes our values of integrity, respect, teamwork, excellence, and charity.
• Embraces key Sevan-wide initiatives, like Safety and Sustainability.
• Communicates our vision and purpose through Service, Talent, and Choices.
• Serves as a role model and promotes professional behavior.
• Participates in personal career development through on-the-job training, and attends training programs.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate’s/ Bachelor’s/ degree from two-year or four-year College or University and four years of experience as a Business Analyst, Solutions Architect or Functional Consultant
• Previous experience with Microsoft Dynamics 365 Finance/SCM, or Microsoft Dynamics AX is required.
• Microsoft D365 implementation and integrations preferred
• Business analysis and process engineering skills a plus

• Strong interpersonal and customer relationship skills to interview individuals and teams about their needs, negotiate priorities and resolve conflicts and to coordinate and communicate information effectively to project users and management.
• Able to critically evaluate and integrate information gathered from multiple sources to prioritize and summarize true needs at appropriate levels of detail.
• Observational skills to validate data obtained via other techniques and expose new areas for discovery.
• Able to manage multiple deadlines in a timely manner, prioritize projects and provide status reports.
• Able to coordinate with business & technology teams to ensure projects meet schedules.
• Excellent communication, planning, and organization skills
• Ability to communicate technical aspects to non-technical shareholders.
• High level of initiative and accountability for deliverables and deadlines
• Logical thinking skills and methodical approach to work
• Working knowledge of Microsoft Word, Excel, PowerPoint, Power BI, Viso, and report writing software

Computer Skills:

• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Solid experience in Power-Bi & Power Automate.
• Experience in D365, ERP Systems, CRM Systems, Windows 11 and Active Directory, Microsoft Azure.

Work Conditions and Travel:

This is a hybrid role out of our Downers Grove, IL headquarters. A highly collaborative in-office environment that flourishes when individual and team contributions combine to achieve target goals and objectives. The workplace is dynamic, fast-paced, and flexible. Regularly required to sit; occasionally required to stand; walk; occasionally lift and/or move up to 15 pounds; noise level is usually quiet. Travel on an as needed basis (0-10%).

Sevan Multi-Site Solutions, Inc. is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.