Mercy Housing Inc.
Associate Director of Resident Services
Mercy Housing Inc., Denver, Colorado, United States, 80285
Job Category : Resident Services
Requisition Number : ASSOC003259
Posted : October 25, 2024
Employment Type : Full-Time
Work Schedule : Hybrid
Locations Showing 1 location
Description At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The
Associate Director of Resident Services
oversees programs, management, and services at each property in an assigned region in accordance with the mission and core values of Mercy Housing and the national program model for Resident Services. Supervises other Resident Services Managers and/or manages Resident Services for a state or area with a large number of properties and programs. Oversees services provided by contracting agencies. This position is eligible for a hybrid work schedule.
We encourage candidates with lived experience to apply.
Pay : $72,800-76,960/salary DOE
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
Early close Fridays - 3 paid hours off early each Friday.
Health, dental (adult and child orthodontia included), vision, and pet insurance.
Employer paid life insurance.
403b + match, paid volunteer time, and more.
Duties:
Oversee implementation of core program/service components as outlined in the Mercy Housing resident program model and oversee progress toward program outcomes at all assigned sites.
Hire, train, mentor, and supervise assigned Resident Services managers as appropriate to develop their core skills to effectively implement Resident Services goals and programs.
Implement and monitor contracts, agreements, and memorandums of understanding with vendors, agencies, and institutions as necessary for the effective implementation of Resident Services programs in the region.
Provide leadership in the implementation of Resident Services plans and programs. Collaborate with leadership and other Directors to ensure that all resident services are consistent with and integrated into the national model.
In collaboration with other regional and national Resident Services staff, assist in the development and implementation of Resident Services policies and procedures.
Minimum Qualifications:
Two (2) years of experience overseeing the design, implementation, and operations of relevant programs and services.
Three (3) years of experience in program and staff management.
Five (5) years prior work experience in community development or social service program development.
Preferred Qualifications:
Bachelor’s Degree in a related field.
Master’s Degree in a related field.
LCSW or related professional license.
Knowledge and Skills:
Must demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource.
Must demonstrate knowledge in data collection and analysis.
Excellent interpersonal skills, written and verbal communication, and the ability to work collaboratively in a team environment with diverse cultures and multiple perspectives.
Perform basic computer functions using Microsoft Word, Excel, and Outlook.
This is a brief summary of the position and responsibilities.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
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Requisition Number : ASSOC003259
Posted : October 25, 2024
Employment Type : Full-Time
Work Schedule : Hybrid
Locations Showing 1 location
Description At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The
Associate Director of Resident Services
oversees programs, management, and services at each property in an assigned region in accordance with the mission and core values of Mercy Housing and the national program model for Resident Services. Supervises other Resident Services Managers and/or manages Resident Services for a state or area with a large number of properties and programs. Oversees services provided by contracting agencies. This position is eligible for a hybrid work schedule.
We encourage candidates with lived experience to apply.
Pay : $72,800-76,960/salary DOE
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
Early close Fridays - 3 paid hours off early each Friday.
Health, dental (adult and child orthodontia included), vision, and pet insurance.
Employer paid life insurance.
403b + match, paid volunteer time, and more.
Duties:
Oversee implementation of core program/service components as outlined in the Mercy Housing resident program model and oversee progress toward program outcomes at all assigned sites.
Hire, train, mentor, and supervise assigned Resident Services managers as appropriate to develop their core skills to effectively implement Resident Services goals and programs.
Implement and monitor contracts, agreements, and memorandums of understanding with vendors, agencies, and institutions as necessary for the effective implementation of Resident Services programs in the region.
Provide leadership in the implementation of Resident Services plans and programs. Collaborate with leadership and other Directors to ensure that all resident services are consistent with and integrated into the national model.
In collaboration with other regional and national Resident Services staff, assist in the development and implementation of Resident Services policies and procedures.
Minimum Qualifications:
Two (2) years of experience overseeing the design, implementation, and operations of relevant programs and services.
Three (3) years of experience in program and staff management.
Five (5) years prior work experience in community development or social service program development.
Preferred Qualifications:
Bachelor’s Degree in a related field.
Master’s Degree in a related field.
LCSW or related professional license.
Knowledge and Skills:
Must demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource.
Must demonstrate knowledge in data collection and analysis.
Excellent interpersonal skills, written and verbal communication, and the ability to work collaboratively in a team environment with diverse cultures and multiple perspectives.
Perform basic computer functions using Microsoft Word, Excel, and Outlook.
This is a brief summary of the position and responsibilities.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
#J-18808-Ljbffr