North Coast Sea-Foods Corp.
Quality Control Manager
North Coast Sea-Foods Corp., Boston, Massachusetts, us, 02298
The Quality Control Manager is responsible for managing all the quality aspects of their production facility and ensuring that all seafood products are manufactured in compliance with specific company Food Safety and QA requirements. They will manage a team of Quality Control Associates and Supervisors while working with production leadership to ensure company compliance, driven by regulatory requirements and customer specifications, are met.The QC Manager will lead, manage and work to improve the inspection and grading of Grade-A seafood products, perform and oversee microbial and moisture analysis, review and respond to written reports. They will be responsible for addressing daily Food Safety issues within the production facility related to product quality non-conformance and direct QC Associates and Production leadership to corrective action. The QC Manager will be responsible for writing new HACCP plans, SOP’s for production and assisting with tasks related to auditing as directed by leadership.This position reports to our Quality Assurance Director.DUTIES AND RESPONSIBILITIES
Maintain all Food Safety and Quality Assurance programs and certificationsManage, lead, and develop the Quality Control team to follow company QC and HACCP plansEnsure production facility adheres to regulatory, Food Safety, and company standardsPerform internal audits to ensure production plant is adhering to the Food Safety systemsEnsure Food Safety and Quality policies and procedures are maintained, understood, and followed by all employeesManage all internal documentation within the facilityVerify daily QC and QA recordsMaintain product specifications and ensure compliance within the facilityManage and develop company SOP’s and HACCP plans, as requiredAssist QA leadership in the development and implementation of new procedures and policies to increase business effectiveness and efficiencies, as directedContribute to the development of new products and processes with a focus on food safety and quality control, as directedPerform customer return audits and assist with root cause analysis and corrective actionPlan, prepare and participate in all audits including: organic, kosher, customer, FDA, internal and 3rd partySustain and improve ratings on annual certificationsPerforms other related duties as assignedMINIMUM REQUIREMENTS
5+ years experience in leading Food Safety & QC Teams in food manufacturing3+ years experience as a decision maker responsible for interactions with customers, suppliers, regulators, and production leadershipBS in Chemistry, Biology, Food Safety, Food Science, or related, requiredMS in Food Science or related, desirableHAACP certification, requiredSQF certification knowledge, requiredPREFERRED QUALIFICATIONS
Solid understanding of seafood or meat industry, strongly preferredSolid understanding of government regulations and labeling requirements, preferredProduction, manufacturing process flows, and lean manufacturing experience, preferredExperience in large and small company settings; experience and understanding of smaller company growth opportunities and expectations.Experience and demonstrated ability to effectively manage Food Safety and Quality systems across departments and multiple locations.Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on timeExceptional interpersonal skills: able to navigate organizations to build relationships and garner supportAble to provide leadership and resolve employee problems, complaints, and grievancesAble to provide support and training to department managers to achieve goalsDrive an environment that drives performance and a safe workplaceDrive an environment of teamwork and open communicationADDITIONAL REQUIREMENTS
Must be able to lift 30-50 poundsWork up to a 10-hour workday: standing/walking most of the dayHand use: single grasping, fine manipulation, pushing and pullingWork requires the following motions: bending, twisting, squatting and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures:
Ability to work in wet and dry conditionsAbility to work Monday-Friday, weekends when neededAbility to use tools and equipment, including knivesSpecific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, requiredNorth Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.At North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.This is a full-time, exempt position.
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Maintain all Food Safety and Quality Assurance programs and certificationsManage, lead, and develop the Quality Control team to follow company QC and HACCP plansEnsure production facility adheres to regulatory, Food Safety, and company standardsPerform internal audits to ensure production plant is adhering to the Food Safety systemsEnsure Food Safety and Quality policies and procedures are maintained, understood, and followed by all employeesManage all internal documentation within the facilityVerify daily QC and QA recordsMaintain product specifications and ensure compliance within the facilityManage and develop company SOP’s and HACCP plans, as requiredAssist QA leadership in the development and implementation of new procedures and policies to increase business effectiveness and efficiencies, as directedContribute to the development of new products and processes with a focus on food safety and quality control, as directedPerform customer return audits and assist with root cause analysis and corrective actionPlan, prepare and participate in all audits including: organic, kosher, customer, FDA, internal and 3rd partySustain and improve ratings on annual certificationsPerforms other related duties as assignedMINIMUM REQUIREMENTS
5+ years experience in leading Food Safety & QC Teams in food manufacturing3+ years experience as a decision maker responsible for interactions with customers, suppliers, regulators, and production leadershipBS in Chemistry, Biology, Food Safety, Food Science, or related, requiredMS in Food Science or related, desirableHAACP certification, requiredSQF certification knowledge, requiredPREFERRED QUALIFICATIONS
Solid understanding of seafood or meat industry, strongly preferredSolid understanding of government regulations and labeling requirements, preferredProduction, manufacturing process flows, and lean manufacturing experience, preferredExperience in large and small company settings; experience and understanding of smaller company growth opportunities and expectations.Experience and demonstrated ability to effectively manage Food Safety and Quality systems across departments and multiple locations.Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on timeExceptional interpersonal skills: able to navigate organizations to build relationships and garner supportAble to provide leadership and resolve employee problems, complaints, and grievancesAble to provide support and training to department managers to achieve goalsDrive an environment that drives performance and a safe workplaceDrive an environment of teamwork and open communicationADDITIONAL REQUIREMENTS
Must be able to lift 30-50 poundsWork up to a 10-hour workday: standing/walking most of the dayHand use: single grasping, fine manipulation, pushing and pullingWork requires the following motions: bending, twisting, squatting and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures:
Ability to work in wet and dry conditionsAbility to work Monday-Friday, weekends when neededAbility to use tools and equipment, including knivesSpecific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, requiredNorth Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.At North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.This is a full-time, exempt position.
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